Health Care Support Worker - Screener

The Methodist Church in Britain; Upper Boat; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Flexible working

Part-time roles

Job sharing

Job summary

Public Health Wales is seeking a Healthcare Support Worker (Retinal Photographer) to guide participants through diabetic eye screening, administer eye drops, and capture retinal images. The role includes driving a light goods vehicle across Wales and training toward a retinal screening diploma.

Candidates must have a full UK driving licence and a commitment to following DESW protocols and confidentiality standards in a patient-facing NHS setting.

Qualifications

• Good manual dexterity and the ability to handle delicate eye imaging equipment.
• CPD and commitment to continuous learning.
• Evidence of appropriate general education.

Responsibilities

• Guide participants through screening appointments and keep accurate records.
• Administer eye drops and check pupil dilation within set timeframes.
• Capture high-quality digital retinal images using specialised cameras.
• Follow DESW protocols and standard operating procedures strictly.
• Drive the Trust's light goods vehicle to clinic venues across Wales.

Skills

Manual dexterity

Computer literacy

Attention to detail

Pressure tolerance

Communication skills

Confidentiality

Education

GCSE / NVQ Level 2

CPD

General education

Tools

Windows software

Job description

This Healthcare Support Worker (Retinal Photographer) post sits within Public Health Wales's Diabetic Eye Screening Wales service, serving a South Wales team. The work centres on guiding participants through screening appointments, administering eye drops and capturing digital images of the retina. The role involves driving a light goods vehicle between clinics, mainly across South Wales, with occasional overnight stays and training towards a retinal screening diploma. Candidates need a full UK driving licence to be considered.

What the job involves

• Guide participants through screening appointments and keep accurate records
• Administer eye drops and check pupil dilation within set timeframes
• Capture high-quality digital retinal images using specialised cameras
• Follow DESW protocols and standard operating procedures strictly
• Drive the Trust's light goods vehicle to clinic venues across Wales

Qualifications

• GCSE, HND or Level 2 NVQ, or equivalent healthcare or photography education, or relevant experience
• Evidence of CPD and commitment to continuous learning
• A good standard of general education

Experience

• Health or social care experience
• Direct patient contact or customer-facing role
• Multi-disciplinary team working
• Understanding of the importance of following processes and guidelines
• Interest in photography or screening services

Skills & knowledge

• Good manual dexterity
• Computer literacy, especially Windows packages
• Methodical approach with strong attention to detail
• Ability to work under pressure
• Good communication skills
• Sympathetic attitude towards patients and responsible handling of confidentiality

Checks & eligibility

• Full UK driving licence

Other

• Normal colour vision

Nice to have

• Diploma in Health Screening
• Professional qualification in medical photography, or practical photography
• Ophthalmology experience, or understanding of diabetes, diabetic eye disease and eye anatomy
• Experience of quality systems and processes
• Experience driving light goods vehicles
• Welsh language speaker
• Awareness of manual handling guidelines
• Understanding of importing and exporting data via networks

What’s offered

• Support for flexible working, including part-time roles and job sharing