Health Care Support Worker - Ross Community Hospital

NHS; Hereford; On-site; GBP 23,000 - 28,000; Part time

Job summary

Wye Valley NHS Trust is looking to recruit a Health Care Support Worker at Ross Community Hospital in Hereford. This permanent, part-time role is 23 hours per week and includes night shifts, weekend work and bank holidays, with a pro rota salary of £25,272 per year.

The successful candidate will provide a high standard of care, assisting with personal hygiene, tissue integrity and pressure area care, recording observations, and liaising with families and the public while supporting colleagues to

Qualifications

• Maths and English GCSEs or equivalent.
• Diploma level 2/3 in Health & Social Care.
• Willingness to work towards Apprenticeship level 2/3 in Health & Social Care.
• Good communication skills in English.

Responsibilities

• To assist the registered nurse in direct and indirect patient care.
• Report concerns to the registered nurse relating to cleanliness, hazards and patient safety.
• Keep the nurse regularly updated on patient condition and progress.
• Ensure equipment is clean and in good working order.
• Maintain a clean and tidy environment.
• Participate in induction of new staff in the clinical area.

Skills

Communication skills

English proficiency

Patient care knowledge

Teamwork

Education

Maths & English GCSEs

Health & Social Care Diploma Level 2/3

Willingness to undertake Apprenticeship Level 2/3

Job description

Health Care Support Worker - Ross Community Hospital

Band 2

Main area Integrated Care Grade Band 2 Contract Permanent Hours Part time - 23 hours per week (includes nights and weekends and bank holidays) Job ref 229-IC-8307545-A

Site Wye Valley NHS Trust Town Hereford Salary £25,272 pa pro rota Salary period Yearly Closing 24/11/2026 23:59

Job overview

If we receive a large volume of applications, we reserve the right to close this vacancy early.

You will be valued and supported, with career development opportunities available. Being a Healthcare assistant is a career that you can take pride in while enjoying the satisfaction of helping people and seeing them improve.

Duties will include providing a high standard of care by attending to aspects of patient personal hygiene, maintaining patient tissue integrity and providing pressure area care, recording of observations, liaising with the patient's families and the general public and supporting your colleagues in providing a positive experience for the patient across a variety of settings.

Shifts will include a mix of shifts, such as nights, early starts, evenings, weekends and bank holidays - we provide a 24/7 service.

The ideal candidate will have excellent communication skills, with the ability to response to different communication needs of patients. They will also work effectively as part of a team. High quality patient care should be at the forefront of your expertise

Main duties of the job

To assist the registered nurse in the delivery of direct and indirect patient care.

To report any concerns to the registered nurse relating to standards of cleanliness, hazards and patient safety within the clinical area.

To ensure the registered nurse is regularly updated on patients’ condition and progress.

To ensure the equipment is clean and in good working order.

To ensure the environment is clean and tidy.

To participate with the induction of staff new to the clinical area.
To minimize hazards in the working area and report any identifiable hazards to the line manager. To adhere to all safe systems of work applicable to the work area.

To demonstrate effective communication, both orally and in writing, to ensure dissemination of information.

To maintain confidentiality at all times.

To promote awareness of child protection issues referring to area child protection policy and Trust policy. Attend child protection training in accordance with the policy.

To promote awareness of adult protection issues referring to the Herefordshire Multi-Agency Policy and Procedures for The Protection of Vulnerable Adults from Abuse. Attend adult protection training sessions in accordance with the policies and procedures.

Working for our organisation

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we’d want for our family and friends.

More than 3,500 people work for the Trust – they tell us it’s a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: “The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential.”

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time all the time.

Detailed job description and main responsibilities

To view role requirements and role responsibilities in full, please view ‘supporting documents’ linked to this vacancy.

Person specification

Education & Qualifications

• A minimum Maths and English GCSE grades 3 – 9 or grades A,B,C,D or equivalent Functional Skills qualifications
• Willingness to undertake the Maths and English Functional Skills qualifications
• Diploma level 2/3 in Health & Social Care
• Willingness to work towards Apprenticeship level 2/3 in Health & Social Care

Skills, Knowledge & Abilities

• Ability to communicate effectively in English, verbally and in writing
• Knowledge of personal care and related procedures
• Demonstrate knowledge of roles and responsibilities within clinical setting
• Knowledge of administrative and demonstrable organisation skills
• Ability to perform patient observations and recordings

Experience

• Working with people
• Previous experience in care environment

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.