Health Care Support Worker - Ross Community Hospital

Wye Valley NHS Trust; West Midlands; On-site; GBP 21,000 - 25,000; Full time

Job summary

Wye Valley NHS Trust in Ross-on-Wye is seeking a Health Care Support Worker to provide compassionate patient care across our community hospital services. You will work closely with registered nurses and multidisciplinary teams to support personal care, observations, and a safe environment.

The role offers a varied shift pattern including nights and weekends within a 24/7 service, and a focus on communication and safeguarding.

Qualifications

• Maths and English GCSEs (or equivalent Functional Skills)
• Diploma level 2/3 in Health & Social Care
• Willingness to work towards Apprenticeship level 2/3 in Health & Social Care
• Ability to work effectively as part of a team and communicate with patients and families

Responsibilities

• To assist the registered nurse in the delivery of direct and indirect patient care
• To report concerns to the registered nurse regarding cleanliness, hazards and patient safety
• To keep the registered nurse updated on patients' condition and progress
• To ensure equipment is clean and in good working order
• To keep the environment clean and tidy
• To participate in induction of new staff
• To identify and report hazards to the line manager
• To follow safe systems of work
• To communicate effectively both orally and in writing
• To maintain patient confidentiality
• To promote child protection awareness and attend related training
• To promote awareness of adult protection and attend related training

Skills

Communication skills

Personal care

Clinical knowledge

Administrative & organisation

Observation & recording

Education

Maths & English GCSEs

Health & Social Care Diploma (Level 2/3)

Willingness to undertake Apprenticeship (Level 2/3)

Job description

Health Care Support Worker - Ross Community Hospital

You will be valued and supported, with career development opportunities available. Being a Healthcare assistant is a career that you can take pride in while enjoying the satisfaction of helping people and seeing them improve.

Duties will include providing a high standard of care by attending to aspects of patient personal hygiene, maintaining patient tissue integrity and providing pressure area care, recording of observations, liaising with the patient's families and the general public and supporting your colleagues in providing a positive experience for the patient across a variety of settings.

Shifts will include a mix of shifts, such as nights, early starts, evenings, weekends and bank holidays - we provide a 24/7 service.

The ideal candidate will have excellent communication skills, with the ability to response to different communication needs of patients. They will also work effectively as part of a team. High quality patient care should be at the forefront of your expertise

Main duties of the job

To assist the registered nurse in the delivery of direct and indirect patient care.

To report any concerns to the registered nurse relating to standards of cleanliness, hazards and patient safety within the clinical area.

To ensure the registered nurse is regularly updated on patients' condition and progress.

To ensure the equipment is clean and in good working order.

To ensure the environment is clean and tidy.

To participate with the induction of staff new to the clinical area.To minimize hazards in the working area and report any identifiable hazards to the line manager. To adhere to all safe systems of work applicable to the work area.

To demonstrate effective communication, both orally and in writing, to ensure dissemination of information.

To maintain confidentiality at all times.

To promote awareness of child protection issues referring to area child protection policy and Trust policy. Attend child protection training in accordance with the policy.

To promote awareness of adult protection issues referring to the Herefordshire Multi-Agency Policy and Procedures for The Protection of Vulnerable Adults from Abuse. Attend adult protection training sessions in accordance with the policies and procedures.

About us

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.

More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.

Education & Qualifications

• A minimum Maths and English GCSE grades 3 - 9 or grades A,B,C,D or equivalent Functional Skills qualifications
• Willingness to undertake the Maths and English Functional Skills qualifications
• Diploma level 2/3 in Health & Social Care
• Willingness to work towards Apprenticeship level 2/3 in Health & Social Care

Skills, Knowledge & Abilities

• Ability to communicate effectively in English, verbally and in writing
• Knowledge of personal care and related procedures
• Demonstrate knowledge of roles and responsibilities within clinical setting
• Knowledge of administrative and demonstrable organisation skills
• Ability to perform patient observations and recordings

Experience

• Working with people
• Previous experience in care environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.