Health Care Support Worker - Drop In Sessions

Wye Valley; Hereford; On-site; GBP 23,000 - 28,000; Full time

Job summary

Wye Valley NHS Trust is recruiting a Health Care Support Worker for drop-in sessions in Hereford. The role is Band 2, with full-time and part-time options, requiring a caring, flexible individual to assist nursing teams and support patients and families.

The position offers permanent employment with salary around £25,272 per year pro rata. Applicants should have or be working toward Health & Social Care qualifications, and be prepared to attend recruitment events in Hereford.

Qualifications

• Diploma level 2/3 in Health & Social Care or equivalent required/advantageous.
• Maths and English Functional Skills qualifications needed or pursued.
• Willingness to complete Apprenticeship level 2/3 in Health & Social Care.
• GCSEs in Maths/English (or equivalent) preferred.

Responsibilities

• Provide direct care to patients and support nursing staff.
• Wash, dress and assist with patient mobility and daily activities.
• Serve meals and assist with feeding where required.
• Communicate effectively with patients and families, documenting observations.

Skills

Caring and compassionate

Listening and communication

Teamwork and autonomy

Ability to follow instructions

Flexible and adaptable

Education

Diploma level 2/3 in Health & Social Care

Maths and English Functional Skills

Willingness to pursue Apprenticeship level 2/3

GCSE Maths/English or equivalent

Job description

Health Care Support Worker - Drop In Sessions

Band 2

Main area Health Care Assistant Grade Band 2 Contract Permanent Hours

• Full time
• Part time

37.5 hours per week (Full time) Job ref 229-COR-6895745

Site Hereford Town Hereford, Salary £25,272 pa pro rata Salary period Yearly Closing 09/11/2026 23:59

Job overview

Health Care Support Worker – Drop in Sessions

Do you want to make a difference to people’s lives? Is working in health care the career for you?

Our recruitment specialists are available for you to meet with, to discuss your possible career in health care at Wye Valley NHS Trust

We have a number of full time and part time Health Care Support Worker (HCSW) opportunities available across the Trust to applicantswith or without previous health care experience, who are wanting to develop a career in health care.

You can visit our recruitment specialists on:

Monday 16th November 2026 11am - 3pm

Following your attendance at the drop in, successful candidates will be invited for interview on:

Thursday 19th November 2026

The drop in sessions will be held at, Monkmoor Court, 31-34 Commercial Road, HR1 2BG . No pre booking required, please bring along your updated CV.

Please note: Wye Valley NHS Trust is unable to provide sponsorship for these roles. Dependant visa’s requirement: minimum of 12 months remaining prior to expiry.

Main duties of the job

As aHealth Care Support Worker,youwill be a hugely valuable support to our Nursing teams providing care to our patients. Every day will be different and you will work alongside the rest of the team carrying out a wide range of tasks and assisting with care to support the needs of the patients and their families.

Examples of what you may do as part of your role:

• Washing and dressing patients
• Serving meals and feeding patients
• Helping patients to move around
• Talking to patients and their families

Skills and personal attributes needed:

• Caring and kind
• Cheerful and friendly
• Keen to support patients with their personal needs including washing and toileting
• Able to follow direct instructions
• Happy to work in a team but also able to use own initiative
• Have good listening and communication skills
• Be well organised

Full time and part time positions are available, and we are open to discuss flexible working arrangements. This opportunity is available for candidates who have the right to work in the UK.

Applications from underrepresented groups including LGBT+, Ethnic Minority or disabled people are particularly welcome.

Unfortunately we are unable to offer sponsorship for this role.

Working for our organisation

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we’d want for our family and friends.

More than 3,500 people work for the Trust – they tell us it’s a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: “The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential.”

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time…all the time.

Detailed job description and main responsibilities

To view detailed Job Description and Person Specification for this role, please see attached supporting documents.

Further information on our Apprenticeship schemes will be available at the drop in sessions.

Person specification

Experience

• Working with people
• Previous experience working in a care enviroment

Personal Attributes

• Flexible and adaptable to a changing environment
• Ability to work as part of a team as well as autonomously
• Ability to work well under pressure

Education and Qualifications

• Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
• Good standard of secondary education
• Willingness to undertake Maths and English Functional Skills qualifications (If not already obtained)
• Diploma level 2/3 in Health & Social Care
• Willingness to work towards Apprenticeship level 2/3 in Health & Social Care (If not already obtained)
• A minimum Maths and English GCSE grades 3 – 9 or grades A,B,C,D or equivalent Functional Skills qualifications or pass internal literacy & numeracy assessment (Essential band 3)

Skills Knowledge and Abilities

• Undertake personal care and related procedures
• Demonstrate knowledge of roles and responsibilities within clinical setting
• Ability to perform patient observations and recordings

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.