Health Care Support Worker - ICU

NHS; Hereford; On-site; GBP 23,000 - 28,000; Full time

Job summary

Wye Valley NHS Trust in Hereford is actively recruiting Health Care Assistants (Band 2) for a permanent rotational post across day, night, weekends and bank holidays. The role involves supporting registered nurses and maintaining clean, safe environments in acute and community settings.

The post requires a Diploma level 2/3 in Health & Social Care, and Maths/English GCSEs. Acute ward experience is preferred. Salary is £25,272 per annum pro rata, with full-time hours of 37.5 per week.

Qualifications

• English communication skills at all levels.
• Knowledge of administrative tasks and organisation.
• Keyboard skills for documentation and data entry.

Responsibilities

• Assist the registered nurse in delivering patient care.
• Report concerns about cleanliness, hazards and patient safety to the nurse.
• Keep nursing staff updated on patients’ condition and progress.

Skills

Communication in English

Administrative skills

Keyboard skills

Education

Diploma in Health & Social Care (level 2/3)

Maths & English GCSEs

Job description

Main area Health Care Assistant Grade Band 2 Contract Permanent: rotational post days/nights/weekends/Bank Holidays Hours Full time - 37.5 hours per week (rotational post days/nights/weekends/Bank Holidays) Job ref 229-SUR-7860093-C

Site Hereford Hospital Town Hereford Salary £25,272 pro rata, per annum Salary period Yearly Closing 16/11/2026 23:59

Job overview

We are actively looking for Health Care Assistants to come and work within Wye Valley NHS Trust in Herefordshire.

This is an exciting time to be working here. Wye Valley NHS Trust is the first of its kind in England as an Integrated Care Organisation that combines acute, community and adult social care.

The key principles of the organisation are to improve the health and well being of the people we serve in Herefordshire and the surrounding areas.

We are a clinical and practitioner-led organisation owned by our local community and staff.

There are plenty of opportunities to work in a variety of settings and opportunities to rotate through community and an acute hospital environment.

Proven acute ward experience is required.

We offer a critical care induction and critical care competency framework.

We work within a Multidisciplinary team promoting independence and patient centred care, implementing realistic individualised goals to allow proactive discharge planning.

Main duties of the job

• To assist the registered nurse in the delivery of direct and indirect patient care.
• To report any concerns to the registered nurse relating to standards of cleanliness, hazards and patient safety within the clinical area.
• To ensure the registered nurse is regularly updated on patients’ condition and progress.
• To ensure the equipment is clean and in good working order.
• To ensure the environment is clean and tidy.
• To participate with the induction of staff new to the clinical area.
• To minimize hazards in the working area and report any identifiable hazards to the line manager. To adhere to all safe systems of work applicable to the work area.
• To demonstrate effective communication, both orally and in writing, to ensure dissemination of information.
• To maintain confidentiality at all times.
• To promote awareness of child protection issues referring to area child protection policy and Trust policy. Attend child protection training in accordance with the policy.
• To promote awareness of adult protection issues referring to the Herefordshire Multi-Agency Policy and Procedures for The Protection of Vulnerable Adults from Abuse. Attend adult protection training sessions in accordance with the policies and procedures.

Working for our organisation

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we’d want for our family and friends.

More than 3,500 people work for the Trust – they tell us it’s a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: “The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential.”

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time... all the time.

Skills, Knowledge & Abilities

• Ability to communicate effectively in English, verbally and in writing
• Knowledge of administrative and demonstrable organisation skills
• Keyboard Skills

Experience

• Working with people
• Proven experience in acute ward environment

Education & Qualifications

• Diploma level 2/3 in Health & Social Care
• A minimum Maths and English GCSE grades 3 – 9 or grades A,B,C,D or equivalent

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.