Health Care Support Worker (Outpatients) Progression post, band 2 - 3

Salisbury; Chippenham; On-site; GBP 25,000 - 27,000; Part time

Benefits offered by this job

Parking on site

DBS cost reimbursement

Employee benefits package

Job summary

Salisbury District Hospital is seeking a Health Care Support Worker (Outpatients) on a part-time basis to join the Community Outpatients Team at Chippenham Hospital. The role involves supporting outpatient clinics across multiple sites, with progression from Band 2 to Band 3 and a requirement to travel between sites as needed.

You must hold a Full UK driving licence with access to a vehicle and be prepared for flexible duties within the outpatient setting, including documentation and patient

Qualifications

• GCSE Maths & English grade D or above or Level 1 functional skills in Literacy & Numeracy.
• QCF or NVQ Level 2 in a health related subject.
• Care Certificate.

Responsibilities

• Under supervision, perform delegated duties in the outpatient department for care of patients.
• Support patients, clinicians and colleagues to ensure safe, respectful care in line with policies.
• Provide fundamental care including nutrition/hydration support and mobility assistance.
• Collect routine specimens and document care plans, risk assessments and outcomes.
• Escort patients between departments and aid in clinic running.
• Maintain stock, rooms and patient information sheets; complete incident forms when needed.

Skills

GCSE Maths & English

Care Certificate

Education

QCF or NVQ Level 2 in a health related subject

GCSE Maths & English Grade D+

Job description

Health Care Support Worker (Outpatients) Progression post, band 2 – 3

Band 2

Main area Outpatients – Community Grade Band 2 Contract Permanent: Band 2 to 3 progression post Hours Part time – 30 hours per week Job ref 249-8154490-3

Site Chippenham Hospital Town Chippenham Salary £25,272 – £27,476 per annum pro rata Salary period Yearly Closing 03/11/2026 23:59

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used, then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Job overview

At the time of advertising, this role does not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK. For this reason, we are unable to sponsor anyone for a skilled worker visa for this role. We are happy to accept applications from candidates who can prove their right to work in the UK or via alternative visa routes. Such applications will be considered alongside all other applications.

An exciting opportunity to join our Community Outpatients Team based at Chippenham Hospital.

You will be required to travel to the following sites

• Trowbridge
• Melksham
• Malmsbury
• Savernake

You must hold a Full UK driving Licence and have your own transport.

You are required to have class 1 business insurance, as during your working day you will be required to travel from one site to another on occasions to cover am and pm clinics.

Please note this role WILL NOT be based at The Great Western Hospital. This role is based at Chippenham Community Hospital.

Previous applicants need not apply.

Main duties of the job

Under the delegation and supervision of the registered healthcare practitioner, the Health Care Assistant will carry out all of the delegated duties listed in the main responsibilities section below independently within the health care team. The post holder will work within the out-patient department as part of a team supporting patients, clinicians and colleagues during outpatient consultations. They will provide the fundamentals of care to patients in the hospital to ensure high standards are maintained in a safe environment including patient safety and to make sure that the care experience is positive by treating all patients, family, relatives and colleagues with respect, dignity and courtesy in accordance with Trust values and policies.

1. Will have the knowledge and skills to provide the fundamental care needs for individual patients under the direction and supervision of the registered practitioner, the following can be undertaken in the band 2 training period, following the GWH standards of care. These duties will be repetitive, routine and familiar, following the patient care plan and consent gained from the patient which must include;

• Caring and communication with kindness and compassion
• Nutrition and Hydration support
• Collect specimens (routine bodily fluids only)
• Moving and handling
• Documentation including food & fluid charts and outcome sheets. Environmental maintenance
• Performing care in line with risk assessments and care plans
• Ensure all clinical rooms are stocked up with appropriate clinical forms and patient information sheets
• Assist with the preparation of medical notes to facilitate the running of clinics.
• Escort to other departments (except theatre)
• Completion of accident / incident forms
• Promote person centred values and provide support for patients wellbeing and fulfilment

Please see job description for further details.

Person specification

Qualifications

• GCSE Maths & English grade D or above or Level 1 functional skills in Literacy & Numeracy
• QCF or NVQ Level 2 in a health related subject
• Care Certificate

Experience

• Some experience in a care / health role
• Driver with access to a vehicle

We offer excellent benefits that help make SDH a great place to work. Take a look at our Employee Value Proposition (EVP) for more detailed information https://www.salisbury.nhs.uk/media/2lfatov2/employee-value-proposition-document-v12-final.pdf

These include but aren't limited to:-

• Holiday starting at 27 days plus Bank Holidays rising to 29 days after 5 years and 33 days after 10 years for Agenda for Change staff
• Holiday entitlement for Medical and Dental staff starts at 27 days for Junior/Senior Clinical Fellows, Specialty Doctors and rises to 32 days after 5 years. Consultant entitlement starts at 32 days and rises to 34 days after 7 year.
• Access to a career average revalued earnings pension scheme
• Life assurance if a member of the pension scheme
• An extensive Health and Wellbeing offer to help you deal with life's challenges
• Exclusive deals and discounts websites saving you money on everyday purchases, treats for the family, eating out and utility bills for home
• Cycle to work scheme
• Uniform provided (where required)
• 40% bus discount exclusive to SFT employees (period tickets only)
• On site Day Nursery and Holiday Play scheme
• On site health and fitness club
• On site car parking (fees and restrictions apply)
• Opportunities to get on - take advantage of our ongoing learning opportunities and training, to help you achieve the job and career you want.

Please note - Due to recent changes in UK immigration and visa rules applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship (or will need sponsorship at the end of a current visa eg those with graduate visa's) should review the eligibility criteria on the gov.uk website before applying

Please be advised that this vacancy may close earlier than stated if we receive a large number of applications. We will not accept any applications or queries via agencies, under any circumstances.

We continue to encourage and support our staff to participate in the seasonal respiratory vaccination programme in order to protect themselves, colleagues and their patients.

GETTING TO WORK

We offer parking on site at Salisbury District Hospital, a daily charge applies. We encourage our staff to utilise other green methods of getting to work such as cycling or walking where possible, and our Trust is well connected through the bus services to the city centre and other areas.

OUR COMMITMENT TO EQUALITY

We are committed to making Salisbury an inclusive and welcoming place for every single staff member, regardless of who they are and where they come from. Equality sits at the heart of everything we do, and we ensure that all employees have equal opportunity to develop, to apply for promotions and to work flexibly.

The Trust actively promotes a work environment free from harassment and discrimination and provides training for staff to ensure this happens. We also closely monitor recruitment activity, training, development and employment practices to ensure equality of practice with regard to race, colour, ethnic or national origin, religion or belief, gender, sexual orientation, disability, martial status and age.

OTHER INFORMATION

If this job requires you to have DBS check to enable you to properly fulfil the requirements of the job, on appointment, you will be required to replay the cost of obtaining a DBS check and this amount will be reclaimed in instalments from your salary. Many staff use the DBS update service at a cost of £16 per annum but you need to sign up for this via their website.

Please read the job description and person specification carefully and ensure that your application reflects the knowledge, skills and experience required.

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Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

Please note that due to high interest in this advert we reserve the right to close early. Please ensure you submit your application at your earliest opportunity.

Name Vivian Milson-Hircock Job title Sister Email address [e-mail] Telephone number 01249 456449 Additional information: Please get in touch to arrange an informal visit and spend some time in our department.