Health Care Support Worker (Outpatients) Progression post, band 2 - 3

Great Western Hospitals NHS Foundation Trust; Chippenham; On-site; GBP 25,000 - 27,000; Full time

Job summary

Great Western Hospitals NHS Foundation Trust in Chippenham invites applications for a Health Care Support Worker (Outpatients) at progression post, band 2-3. You will support patients under supervision, travel between sites, and provide fundamental care in a busy outpatient setting.

The role requires a Full UK driving licence and access to a vehicle, plus care-related qualifications. Applicants should be prepared to work across Trowbridge, Melksham, Malmesbury and Savernake sites.

Qualifications

• GCSE Maths and English at least grade D or Level 1 Functional Skills.
• QCF or NVQ Level 2 in a health related subject.
• Care Certificate."

Responsibilities

• Provide fundamental care under supervision.
• Caring and communication with kindness and compassion.
• Nutrition and hydration support.
• Pressure area care.
• Collect specimens (routine fluids).
• Moving and handling.
• Documentation including food & fluid charts and outcome sheets.

Skills

Caring & communication

Patient support

Teamwork

Education

GCSE Maths & English (D or above) / Level 1 Functional Skills

QCF or NVQ Level 2 in a health related subject

Care Certificate

Job description

Great Western Hospitals NHS Foundation Trust

Health Care Support Worker (Outpatients) Progression post, band 2 - 3

The closing date is 03 November 2026

At the time of advertising, this role does not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK. For this reason, we are unable to sponsor anyone for a skilled worker visa for this role. We are happy to accept applications from candidates who can prove their right to work in the UK or via alternative visa routes. Such applications will be considered alongside all other applications.

An exciting opportunity to join our Community Outpatients Team based at Chippenham Hospital.

You will be required to travel to the following sites

• Trowbridge
• Melksham
• Malmsbury
• Savernake

You must hold a Full UK driving Licence and have your own transport.

You are required to have class 1 business insurance, as during your working day you will be required to travel from one site to another on occasions to cover am and pm clinics.

Please note this role WILL NOT be based at The Great Western Hospital. This role is based at Chippenham Community Hospital.

Previous applicants need not apply.

Main duties of the job

Under the delegation and supervision of the registered healthcare practitioner, the Health Care Assistant will carry out all of the delegated duties listed in the main responsibilities section below independently within the health care team. The post holder will work within the out-patient department as part of a team supporting patients, clinicians and colleagues during outpatient consultations. They will provide the fundamentals of care to patients in the hospital to ensure high standards are maintained in a safe environment including patient safety and to make sure that the care experience is positive by treating all patients, family, relatives and colleagues with respect, dignity and courtesy in accordance with Trust values and policies.

About us

We are proud to be part of BSW Hospitals Group - a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people. We are creating a heath and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.

Job responsibilities

1. Will have the knowledge and skills to provide the fundamental care needs for individual patients under the direction and supervision of the registered practitioner, the following can be undertaken in the band 2 training period, following the GWH standards of care. These duties will be repetitive, routine and familiar, following the patient care plan and consent gained from the patient which must include;

Caring and communication with kindness and compassion

Nutrition and Hydration support

Pressure Area Care

Collect specimens (routine bodily fluids only)

Moving and handling

Documentation including food & fluid charts and outcome sheets. Environmental maintenance

Performing care in line with risk assessments and care plans

Ensure all clinical rooms are stocked up with appropriate clinical forms and patient information sheets

Assist with the preparation of medical notes to facilitate the running of clinics.

Escort to other departments (except theatre)

Completion of accident / incident forms

Promote person centred values and provide support for patients wellbeing and fulfilment

Please see job description for further details.

Person Specification

Qualifications

• GCSE Maths & English grade D or above or Level 1 functional skills in Literacy & Numeracy
• QCF or NVQ Level 2 in a health related subject
• Care Certificate

Experience

• Some experience in a care / health role
• Driver with access to a vehicle

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Great Western Hospitals NHS Foundation Trust

£25,272 to £27,476 a yearper annum pro rata