Child Health Care Support Worker

Worcestershire Acute Hospitals Nhs Trust; Worcester; On-site; GBP 24,000 - 31,000; Full time

Job summary

Worcestershire Acute Hospitals NHS Trust in Worcester is seeking a Band 3 Health Care Support Worker to join the Childrens Ward at Worcestershire Royal Hospital. You will work alongside the ward multidisciplinary team to deliver compassionate, patient‑centred care and support registered nurses in delivering prescribed care.

The role involves a range of clinical and non‑clinical tasks, including helping with hygiene, meals, mobility, and recording patient information.

Qualifications

• Experience as Health Care Assistant in an acute hospital setting.
• Ability to work across site KTC occasionally.
• Flexibility and strong teamwork.
• Commitment to patient confidentiality.

Responsibilities

• Assist with patient hygiene, meals and comfort.
• Support clinical teams with delegated tasks.
• Help with admissions, bookings and ward organisation.
• Maintain patient privacy and dignity in all care activities.
• Assist with patients in isolation and moving/positioning.

Skills

Basic numeracy

Verbal and written communication

Legible handwriting

IT basics

Confidentiality and professionalism

Education

Basic Education

Willingness to achieve NVQ

Tools

PAS

Bluespier

ICE requesting systems

Job description

Job summary

Child Health Care Support Worker

BAND: 3

Worcestershire Acute Hospitals NHS Trust

Riverbank Ward Paediatrics - CQC rated as GOOD.

FULL/PART TIME - PERMANENT

*** Please note we do not offer Certificates of Sponsorships for this role ***

We are looking for a dedicated Band 3 Health Care Support Worker to join our team on the Childrens Ward at Worcestershire Royal Hospital. Candidates should have experience of working in either a hospital in-patients ward or outpatients department due to the fast pace and high turnover of patients. Candidates will work alongside the wards multi-disciplinary team of doctors, nurses, child health care support workers and other members of the health care team. Candidates will be team players who are organised, reliable, and maintain professionalism and patient confidentiality at all times. As a child health care support worker you will undertake a range of clinical and non-clinical tasks and responsibilities in order to support the professionally qualified staff to provide a high-quality service and care.

The ability to work in a busy patient-facing environment is essential.

For informal enquires or to arrange an informal visit please contact Becky Magan Ward Manager Riverbank 01905 760588

Main duties of the job

The Health Care Support Worker is a member of the ward/department team who implements prescribed care and/or undertakes some higher-level clinical activities as directed by a registered nurse. The main dimensions of the role are to:

• To support registered health care staff to deliver high quality, compassionate health care to patients in accordance with assessed needs and care plans.
• To support the clinical team with day to day supervision of junior staff and students.
• To have the ability to use your own initiative, independently and as part of a team, in order to accommodate changing demands on the wider clinical team.
• To support the ward / department staff to provide a high quality service.
• To undertake a range of delegated clinical care duties, acting on own initiative where appropriate, supported by accessible supervision.

About us

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.

Job responsibilities

Your delegated daily duties will be varied but may include:

• Assist with the maintenance of patient hygiene, including washing bathing and mouth care.
• Assist with serving meals and occassional feeding of patients, including reporting patients intake and recording on charts as appropriate. Escalating to registered staff any concerns relating to nutritional intake.
• Assist with patients elimination needs, including recording outputs where appropriate and collecting and testing urine and stool samples.
• Supporting registered staff by undertaking delegated clinical tasks.
• Assisting with the recording and safe keeping of patients property/valuables.
• Moving and repositioning of patients.
• Making of occupied and unoccupied beds, tying up of dirty linen bags and despatching to laundry and replenishing of linen and stock cupboards.
• Cleaning and tidying examination rooms.
• Assist with patients mobilisation, ensuring safe environment and using appropriate techniques.
• Assist with occupational, physiotherapy and recreational activities.
• Assist in the care of relatives and visitors.
• Assist with the care of patients in isolation.
• Chaperone professional staff where appropriate and accompany patients to other departments as necessary.
• Be involved in patient booking in/admission procedures by introducing patients to ward/department area as directed by registered nurse.
• Be adaptable and flexible to working in various areas of the ward as required.
• Assist the multi professional team to prepare and support patients undergoing treatment and/or investigation maintaining privacy and dignity at all times.
• Assisting in the care of the dying patient, which may include exposure to distressing or emotional situations.
• Assisting in preparing deceased patients for the mortuary.

Person Specification

Experience

Essential

• Previous experience of working as a Health Care Assistant in an acute hospital environment/outpatient/day case setting.

Desirable

• Working with Children within a health care setting.

Other Job Requirements

Essential

• Across site working at KTC is occasionally required.

Personal Qualities

Essential

• Flexible attitude to routine /non routine work.
• Good interpersonal skills and demonstrate an understanding of diversity and compassion.

Desirable

• Ability to identify personal development needs.
• Responds well to change and innovation.

Qualifications

Essential

• Basic Education
• Willingness to achieve NVQ

Desirable

• NVQ 2 / NVQ 3
• Recognised qualification in English
• Achieved Care Certificate

Knowledge and Skills

Essential

• Basic numeracy, good verbal and written communication skills.
• Legible handwriting.
• Ability to maintain high standards of patient care and work with a confidential manner.
• Basic IT Skills including access email and record information on a computer

Desirable

• Extended IT skills.
• Knowledge of PAS, Bluespier. ICE requesting systems.
• Willingness to undertake venepuncture and cannulation or has
• Venepuncture and cannulation competencies.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.