Health Care Support Worker - Medical

NHS; Hereford; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established healthcare provider is seeking dedicated Health Care Support Workers to join their team. This role offers a unique opportunity to make a real difference in patients' lives while developing your career in healthcare. You will be part of a supportive environment where your contributions are valued, and you can gain essential skills and experience for future nursing roles. The position involves providing high-quality personal care, maintaining patient dignity, and ensuring a safe and clean environment. If you are passionate about helping others and want to grow in a fulfilling career, this opportunity is perfect for you.

Qualifications

• Minimum GCSE in Maths and English or equivalent Functional Skills.
• Diploma in Health & Social Care is preferred.

Responsibilities

• Assist registered nurses in delivering patient care.
• Maintain cleanliness and safety in the clinical area.
• Communicate effectively with patients and families.

Skills

Effective Communication

Knowledge of Personal Care

Organizational Skills

Patient Observation

Education

Maths and English GCSE (grades 3 - 9)

Diploma level 2/3 in Health & Social Care

Willingness to work towards Apprenticeship level 2/3

Job description

Do you want to make a difference to people's lives?

This is a fantastic opportunity for health care support workers to develop a career in the NHS as a Health Care Support Worker at Wye Valley NHS Trust. We have a number of full-time and part-time opportunities available across the Trust to applicants with or without previous health care experience, who are wanting to develop a career in health care. This is a great opportunity to gain new skills, experience, and knowledge for those who may wish to pursue a future career in nursing.

You will be valued and supported, with career development opportunities available. Being a Healthcare Assistant is a career that you can take pride in while enjoying the satisfaction of helping people and seeing them improve.

Duties will include providing a high standard of care by attending to aspects of patient personal hygiene, maintaining patient tissue integrity and providing pressure area care, recording of observations, liaising with the patient's families and the general public, and supporting your colleagues in providing a positive experience for the patient across a variety of settings.

Shifts will include a mix of shifts, such as nights, early starts, evenings, weekends, and bank holidays - we provide a 24/7 service.

The ideal candidate will have excellent communication skills, with the ability to respond to different communication needs of patients. They will also work effectively as part of a team. High-quality patient care should be at the forefront of your expertise.

Main duties of the job

1. To assist the registered nurse in the delivery of direct and indirect patient care.
2. To report any concerns to the registered nurse relating to standards of cleanliness, hazards, and patient safety within the clinical area.
3. To ensure the registered nurse is regularly updated on patients' condition and progress.
4. To ensure the equipment is clean and in good working order.
5. To ensure the environment is clean and tidy.
6. To participate with the induction of staff new to the clinical area.
7. To minimize hazards in the working area and report any identifiable hazards to the line manager. To adhere to all safe systems of work applicable to the work area.
8. To demonstrate effective communication, both orally and in writing, to ensure dissemination of information.
9. To maintain confidentiality at all times.
10. To promote awareness of child protection issues referring to area child protection policy and Trust policy. Attend child protection training in accordance with the policy.
11. To promote awareness of adult protection issues referring to the Herefordshire Multi-Agency Policy and Procedures for The Protection of Vulnerable Adults from Abuse. Attend adult protection training sessions in accordance with the policies and procedures.

About us

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT, the George Eliot Hospital NHS Trust, and Worcestershire Acute Hospitals NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster, and Ross-on-Wye.

We are a progressive and forward-looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.

More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."

Our values - Care, Accountability, Respect, and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.

Job responsibilities

To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy. Wye Valley NHS Trust is also able to provide band 2 to band 3 career development and pay progression opportunities, subject to experience and competencies achieved.

Person Specification

Education & Qualifications

• A minimum Maths and English GCSE grades 3 - 9 or grades A, B, C, D or equivalent Functional Skills qualifications
• Willingness to undertake the Maths and English Functional Skills qualifications
• Diploma level 2/3 in Health & Social Care
• Willingness to work towards Apprenticeship level 2/3 in Health & Social Care

Skills, Knowledge & Abilities

• Ability to communicate effectively in English, verbally and in writing
• Knowledge of personal care and related procedures
• Demonstrate knowledge of roles and responsibilities within a clinical setting
• Knowledge of administrative and demonstrable organisation skills
• Ability to perform patient observations and recordings

Experience

• Working with people
• Previous experience in a care environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.