Health Care Support Worker - Medical

Transformationunitgm; Hereford; On-site; GBP 25,000; Full time

Job summary

Wye Valley NHS Trust is seeking Health Care Support Workers to assist in providing high-quality patient care. Ideal candidates will be trained or willing to learn in a supportive environment, with various full-time and part-time opportunities. Responsibilities include assisting nurses, maintaining patient hygiene, and ensuring safety.

Qualifications

• Willingness to undertake Maths and English Functional Skills qualifications.
• Knowledge of personal care and related procedures.
• Ability to perform patient observations and recordings.

Responsibilities

• Assist registered nurse in delivering direct and indirect patient care.
• Ensure cleanliness and safety within the clinical area.
• Liaise with patients' families and support colleagues.

Skills

Communication

Personal Care Knowledge

Organizational Skills

Education

Minimum Maths and English GCSE grades 3 – 9

Diploma level 2/3 in Health & Social Care

Job description

Main area Medical Division Grade Band 2 Contract Permanent: Full Time or part time Hours

• Full time
• Part time

37.5 hours per week (includes nights and weekends) Job ref 229-MED-6555496-O

Employer Wye Valley NHS Trust Employer type NHS Site Wye Valley NHS Trust Town Hereford Salary £24,169 pa pro rota Salary period Yearly Closing 29/06/2025 23:59

Health Care Support Worker - Medical

Band 2

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Job overview

Do you want to make a difference to people's lives?

This is a fantastic opportunity for health care support workers to develop a career in the NHS as a Health Care Support Worker at Wye Valley NHS Trust.

We have a number of full time and part time opportunities available across the Trust to applicantswith or without previous health care experience, who are wanting to develop a career in health care.

You will be valued and supported, with career development opportunities available. Being a Healthcare assistant is a career that you can take pride in while enjoying the satisfaction of helping people and seeing them improve.

Duties will include providing a high standard of care by attending to aspects of patient personal hygiene, maintaining patient tissue integrity and providing pressure area care, recording of observations, liaising with the patient's families and the general public and supporting your colleagues in providing a positive experience for the patient across a variety of settings.

Shifts will include a mix of shifts, such as nights, early starts, evenings, weekends and bank holidays - we provide a 24/7 service.

The ideal candidate will have excellent communication skills, with the ability to response to different communication needs of patients. They will also work effectively as part of a team. High quality patient care should be at the forefront of your expertise.

Main duties of the job

To assist the registered nurse in the delivery of direct and indirect patient care.

To report any concerns to the registered nurse relating to standards of cleanliness, hazards and patient safety within the clinical area.

To ensure the registered nurse is regularly updated on patients’ condition and progress.

To ensure the equipment is clean and in good working order.

To ensure the environment is clean and tidy.

To participate with the induction of staff new to the clinical area.

To minimize hazards in the working area and report any identifiable hazards to the line manager. To adhere to all safe systems of work applicable to the work area.

To demonstrate effective communication, both orally and in writing, to ensure dissemination of information.

To maintain confidentiality at all times.

To promote awareness of child protection issues referring to area child protection policy and Trust policy. Attend child protection training in accordance with the policy.

To promote awareness of adult protection issues referring to the Herefordshire Multi-Agency Policy and Procedures for The Protection of Vulnerable Adults from Abuse. Attend adult protection training sessions in accordance with the policies and procedures.

Working for our organisation

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we’d want for our family and friends.

More than 3,500 people work for the Trust – they tell us it’s a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: “The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential.”

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time…all the time.

Detailed job description and main responsibilities

To view role requirements and role responsibilities in full, please view ‘supporting documents’ linked to this vacancy.

Wye Valley NHS Trust is also able to provide band 2 to band 3 career development and pay progression opportunities, subject to experience and competencies achieved.

Person specification

Education & Qualifications

• A minimum Maths and English GCSE grades 3 – 9 or grades A,B,C,D or equivalent Functional Skills qualifications
• Willingness to undertake the Maths and English Functional Skills qualifications
• Diploma level 2/3 in Health & Social Care
• Willingness to work towards Apprenticeship level 2/3 in Health & Social Care

Skills, Knowledge & Abilities

• Ability to communicate effectively in English, verbally and in writing
• Knowledge of personal care and related procedures
• Demonstrate knowledge of roles and responsibilities within clinical setting
• Knowledge of administrative and demonstrable organisation skills
• Ability to perform patient observations and recordings

Experience

• Working with people
• Previous experience in care environment

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.