Health Care Assistant

NHS; Street; On-site; GBP 20,000 - 30,000; Full time

Job summary

A surgery is seeking a Health Care Assistant to support a diverse clinical team. The role demands specific clinical duties like ECGs, dressings, and vaccinations, as well as administrative responsibilities. Prior experience is essential, alongside a qualification in healthcare. Personal development is encouraged within this forward-thinking practice.

Benefits

NHS pension scheme

24/7 staff wellbeing support

Qualifications

• Previous experience within General Practice and Primary Care is essential.
• Supporting evidence and competencies for all skills, e.g., Venepuncture Certificate, Immunisation Certificate.
• Experience in an HCA role is required.

Responsibilities

• Conducting ECGs, vaccinations, assistance with Minor Surgery.
• Managing laboratory samples, and ensuring clinical waste collection.
• Participating in administrative responsibilities including patient notes.

Skills

Communication

Teamwork

Common sense

Initiative

Flexibility

Education

NVQ/Healthcare Qualification Level 3 or 4

Job description

The Work offers a wide range of duties to assist the diverse clinical team in this modern and forward-thinking Surgery with over 13,000 patients.

The surgery is seeking an additional Health Care Assistant to join our nursing team and cover Wednesday, Thursday, and Friday each week. 8 hours per day, total 24 hours per week.

Main duties of the job

Duties include ECGs, dressings, vaccinations, assistance with Minor Surgery, and some phlebotomy cover. You will need common sense, initiative, enthusiasm, and a flexible approach to work. The ability to work both independently and as part of a team is essential, remaining calm and friendly while working quickly and accurately under pressure, with a professional approach.

About us

Previous experience is essential. Personal development is actively encouraged. Attractive rate of pay. Other benefits include NHS pension scheme, 24/7 staff wellbeing support.

Job responsibilities

Clinical Duties and Responsibilities:

• Conducting QOF reviews using Arden templates and addressing lifestyle issues
• Fitting, removal, and referrals of 24hr Blood Pressure Monitors
• Pulse and temperature checks
• Urinalysis
• Provision of lifestyle advice to patients and making appropriate referrals within the practice
• Weight management
• ECG recording
• Health checks
• First dressings
• Vaccine/cold chain storage, monitoring, and recording
• Processing and management of laboratory samples requested by GPs/Nurses
• Liaising with the cleaning company regarding stock and ordering when required
• Ensuring sharps bins & other clinical waste collection runs smoothly
• Surgical equipment and vaccine re-stocking and stock rotation
• Clearing, re-stocking & maintenance of consulting rooms
• Preparing and maintaining environments and equipment before, during, and after patient care interventions, including assisting GPs during minor operations and ANP with coil/implant fitting and removals
• Assisting in the assessment and surveillance of patients' health and well-being
• Helping to raise awareness of health and well-being and how it can be promoted
• Assisting with the collection and collation of data on needs related to health and well-being
• INR Clinic management, weekly audits for overdue patients, adding new patients to the system, and liaising with GPs

Administrative & Professional responsibilities:

• Participate in the administrative & professional responsibilities of the practice team
• Ensure accurate & legible notes of all consultations and treatments are recorded in patient notes
• Ensure the electronic clinical record systems are kept up to date with accurate details
• Ensure appropriate items of service claims are made accurately, reporting problems to the Lead Nurse
• Ensure accurate completion of all necessary documentation related to patient registration
• Attend & participate in practice meetings as required
• Assist in seasonal & special projects, e.g., flu campaign
• Order and display health promotion materials, including working with Practice Manager and Patient Participation Group
• Ensure familiarity with all appointment systems, including variations
• Book appointments & recalls, ensuring sufficient information is recorded for medical record retrieval
• Any other delegated duties appropriate to the post

Other Requirements:

Confidentiality:

In seeking treatment, patients entrust us with sensitive information. It must be kept confidential, and staff are expected to respect their privacy and act appropriately. All confidential information, whether relating to patients, staff, or the practice, must only be shared with authorized persons according to practice policies.

Health & Safety:

The post-holder will assist in promoting and maintaining health, safety, and security as defined in the practice Health & Safety Policy, including using security systems, identifying risks, undertaking training, and following infection control procedures.

Equality and Diversity:

The post-holder will support the rights of patients, carers, and colleagues, respecting their privacy, dignity, needs, and beliefs, and acting in a welcoming, non-judgmental manner.

Personal/Professional Development:

The post-holder will participate in training and performance reviews, taking responsibility for their own development and demonstrating skills and activities to others.

Quality:

The post-holder will maintain quality standards, assess their own performance, contribute to team effectiveness, and work effectively with other agencies to meet patient needs.

Communication:

The post-holder will recognize the importance of effective communication within the team and with patients and carers, responding appropriately to their needs.

Contribution to the Implementation of Services:

The post-holder will apply practice policies, participate in audits, and discuss how policies impact their work.

Person Specification

Qualifications

• NVQ/Healthcare Qualification Level 3 or 4
• Supporting evidence and competencies for all skills, e.g., Venepuncture Certificate, Immunisation Certificate, Wound Care, etc.
• Experience working within primary care / general practice

Experience

• Previous experience within General Practice and Primary Care
• Previous experience in a HCA role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, requiring a DBS check for any criminal convictions.