Health and Wellbeing Officer Grade 6 (£34,416 -£35,448)

Croydon Council; Croydon; Hybrid; GBP 34,000 - 36,000; Full time

Job summary

Croydon Council is seeking a Health and Wellbeing Officer to enhance lives through early intervention and support services. The role focuses on providing timely assistance to adults in need, ensuring a customer-centric approach while working in a collaborative environment. This position offers a competitive salary, hybrid working, and opportunities for professional development.

Benefits

Competitive salary and benefits package

Hybrid working model

Opportunities for learning and development

Supportive working environment

Qualifications

• Experience in social care or health-related fields.
• Ability to engage with vulnerable groups.

Responsibilities

• Ensure timely responses to referrals and inquiries.
• Provide clear information and advice to individuals.
• Work closely with communities for inclusive services.

Skills

Customer Focus

Communication

Intervention Strategies

Job description

Health and Wellbeing Officer Grade 6 (£34,416 -£35,448)

Do you have a passion for supporting people and improving lives through early intervention, prevention, and strength-based conversations?

Croydon Council, Adults Social Care, is seeking to recruit a Health and Wellbeing Officer to work in the Adults Early Intervention Support Service (AEISS), leading the delivery of vital first-point-of-contact services to adults in need of support.

Key responsibilities include:

1. Ensuring timely and efficient responses to referrals and inquiries received.
2. Responding to phone calls and incoming referrals, ensuring individuals receive the right care and advice promptly.
3. Maintaining a customer-focused approach, emphasizing early intervention, prevention, and supporting independence.
4. Providing clear and accessible information and advice to individuals, carers, and families.
5. Working closely with individuals and communities to ensure services are responsive and inclusive, especially for vulnerable or hard-to-reach groups.

In return, you will receive:

• A competitive salary and benefits package.
• The ability to work in a hybrid model.
• Opportunities for further learning and development.
• The chance to make a real difference in the lives of adults requiring social care support.
• A supportive and collaborative working environment.

The successful candidate will be subject to an enhanced DBS check and Children’s and Adults barred list check.

To view the Health and Wellbeing Officer role profile, please click here.

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We consider applications from candidates seeking flexible working arrangements.

As a Disability Confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the role.

Croydon Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.

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