Head Waiter/Waitress

Il Gattopardo Ltd; Greater London; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Work-Life Balance

Staff Meals

Uniform Provided

Birthday Off

£500 Refer-a-Friend Bonus

Career Growth

Job summary

Il Gattopardo Ltd in Mayfair invites an experienced Head Waiter/Waitress to lead our front-of-house team, delivering smooth, premium service and a memorable dining experience. You will train and mentor staff, coordinate closely with the kitchen, and ensure guest satisfaction while upholding the highest standards of presentation and hospitality, including attentiveness to every guest.

This full-time on-site role requires flexibility to work evenings, weekends and holidays in a fast-paced

Qualifications

• Previous experience as Head Waiter or in a similar high-end restaurant role.
• Passion for hospitality and delivering exceptional front-of-house service.
• Strong leadership and communication skills to motivate a diverse team.
• Attention to detail and dedication to guest satisfaction.
• Flexible to work evenings, weekends and holidays in a fast-paced setting.

Responsibilities

• Lead the front-of-house team to ensure smooth and efficient service.
• Ensure guests receive exceptional service and memorable dining experiences.
• Coordinate with kitchen to maintain seamless operations.
• Train and mentor team members to uphold high standards.
• Maintain hospitality, presentation, and professionalism.

Skills

Leadership

Front-of-house management

Hospitality excellence

Team motivation

Job description

Step Into Your Dream Role as a Head Waiter/Waitress at Il Gattopardo!

Do you thrive in a fast-paced, dynamic environment where every day brings a new challenge? Il Gattopardo, launched in September 2023 in the heart of Mayfair, is looking for a talented team member to join our front-of-house team.

We blend Italy’s rich culinary heritage with London’s vibrant energy, creating unforgettable dining experiences using the finest ingredients. This is an exciting opportunity to grow within a supportive and high-energy team.

What We Offer:

• Work-Life Balance: We’re committed to helping you achieve a healthy balance between work and life.

• Staff Meals: Enjoy delicious meals prepared by our talented chefs during your shift.

• Uniform Provided: Feel confident in a uniform we provide, or a tailored suit allowance for management.

• Birthday Off: Take an extra paid day off to celebrate your special day.

• £500 Refer-a-Friend Bonus: Recommend a friend to join our team and earn a generous bonus.

• Career Growth: Join a hospitality group that supports your growth and offers exciting opportunities for progression.

About the Role

• Lead the front-of-house team to ensure smooth and efficient service.

• Ensure every guest receives exceptional service and a memorable dining experience.

• Coordinate closely with the kitchen to maintain seamless operations.

• Train and mentor team members to uphold high service standards.

• Maintain the highest standards of hospitality, presentation, and professionalism.

Key Criteria:

• Previous experience as a Head Waiter, or similar role in a high-end restaurant or luxury hotel environment.

• A passion for hospitality and exceptional front-of-house service standards.

• Strong leadership and communication skills, with the ability to motivate and support a diverse team.

• Excellent attention to detail, with a commitment to maintaining the highest levels of guest satisfaction.

• Flexibility to work evenings, weekends, and holidays as required in a fast-paced restaurant environment.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.