Head Waiter/Waitress

Il Gattopardo; City of Westminster; Vor Ort; GBP 30.000 - 42.000; Vollzeit

Benefits dieser Stelle

Staff meals

Uniform provided

Birthday off

£500 refer-a-friend bonus

Career growth

Work-life balance

Zusammenfassung

Il Gattopardo in Mayfair, London, is seeking a Head Waiter/Waitress to lead the front-of-house team and ensure exceptional dining experiences. You will coordinate with the kitchen, mentor staff, and uphold the restaurant's high service standards in a fast-paced luxury setting.

Candidates will have prior Head Waiter or similar experience, a genuine hospitality passion, and strong leadership and communication abilities. Flexibility to work evenings, weekends, and holidays is essential.

Qualifikationen

• Experience as Head Waiter or in a similar high-end FOH role.
• Passion for hospitality and exceptional service.
• Strong leadership and communication skills to motivate a diverse team.
• Excellent attention to detail and guest satisfaction.
• Flexible to work evenings, weekends and holidays.

Aufgaben

• Lead the front-of-house team to ensure smooth, efficient service.
• Ensure every guest receives exceptional service and a memorable dining experience.
• Coordinate closely with the kitchen to maintain seamless operations.
• Train and mentor team members to uphold high service standards.
• Maintain the highest standards of hospitality, presentation, and professionalism.

Kenntnisse

FOH leadership

Customer service

Team training

Communication

Jobbeschreibung

Step Into Your Dream Role as a Head Waiter/Waitress at Il Gattopardo!

Do you thrive in a fast-paced, dynamic environment where every day brings a new challenge? Il Gattopardo, launched in September 2023 in the heart of Mayfair, is looking for a talented team member to join our front-of-house team.

We blend Italy’s rich culinary heritage with London’s vibrant energy, creating unforgettable dining experiences using the finest ingredients. This is an exciting opportunity to grow within a supportive and high-energy team.

What We Offer:

• Work-Life Balance: We’re committed to helping you achieve a healthy balance between work and life.
• Staff Meals: Enjoy delicious meals prepared by our talented chefs during your shift.
• Uniform Provided: Feel confident in a uniform we provide, or a tailored suit allowance for management.
• Birthday Off: Take an extra paid day off to celebrate your special day.
• £500 Refer-a-Friend Bonus: Recommend a friend to join our team and earn a generous bonus.
• Career Growth: Join a hospitality group that supports your growth and offers exciting opportunities for progression.

About the Role

• Lead the front-of-house team to ensure smooth and efficient service.
• Ensure every guest receives exceptional service and a memorable dining experience.
• Coordinate closely with the kitchen to maintain seamless operations.
• Train and mentor team members to uphold high service standards.
• Maintain the highest standards of hospitality, presentation, and professionalism.

Key Criteria:

• Previous experience as a Head Waiter, or similar role in a high-end restaurant or luxury hotel environment.
• A passion for hospitality and exceptional front-of-house service standards.
• Strong leadership and communication skills, with the ability to motivate and support a diverse team.
• Excellent attention to detail, with a commitment to maintaining the highest levels of guest satisfaction.
• Flexibility to work evenings, weekends, and holidays as required in a fast-paced restaurant environment.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.