Head Waiter/Waitress

Quaglinos Restaurant Ltd; Greater London; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Industry leading pay

50% staff discount across venues

Stream earnings access

Employee Assistance Program

Healthy meals on shift

Employee recognition awards

Training platform Evolv Edge

Holiday allowance increase

Paid volunteering day

Recommend a friend scheme

Job summary

Quaglino's in London is seeking a charismatic Head Waiter/Waitress to lead the service team and deliver memorable dining experiences.

You will be the face of Quaglino's, guiding staff, sharing deep knowledge of food, wine, and hospitality, and supporting junior teammates to ensure flawless service. This role offers competitive pay, ongoing training, and clear progression opportunities within The Evolv Collection and its luxury hospitality brands.

Qualifications

• Charismatic, service-driven hospitality professional.
• Experience in leading front-of-house teams is preferred.
• Knowledge of food, wine and service best practices.

Responsibilities

• Lead the service team to deliver memorable dining experiences.
• Be the face of Quaglino's, ensuring guest satisfaction and smooth operations.
• Support and mentor junior team members to uphold standards.

Job description

The Role: Head Waiter/Waitress

The Restaurant: Quaglino's

The Location: 16 Bury St, St. James's, London SW1Y 6AJ

The Salary: Competitive

Why work for us:

Our industry leading benefits have you covered!

• Industry leading pay: We value your expertise and dedication.
• Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day.
• Financial freedom: Take control of your finances with Stream– track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary.
• Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Programwith a 24/7 helpline and complimentary sessions with a trained counsellor.
• Nourish your body: We offer healthy and nutritious meals whilst on shift.
• Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!
• Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform,Evolv Edgewhich is packed with resources to nurture your skills and knowledge.
• Get some rest: Your holiday allowance increases with length of service.
• Make a difference: Give back to the community with an optional paid day each year for volunteering efforts.
• Spread the love: Benefit from our recommend a friend scheme and share the joy of joining our team.

Who we are:

The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terence Conran in 1991. Our portfolio includes some of the most iconic restaurants in modern history, located in London, Birmingham, Manchester, and New York. Each brand in our collection reflects a distinctive heritage, character, and ambience. By investing in our people and striving for excellence, we are passionate about delivering outstanding guest experiences.

London’s most iconic London drinking and dining venue for almost a century: This Sir Terence Conran designed venue has been a symbol of ‘the democratisation of dining’ since the 1990’s. A favourite for royalty, celebrities and Londoners in search of nightly live entertainment, our award-winning cocktail bar or Modern British fayre, which sit comfortably within an international menu. 1930’s glamour and sensory experiences are the norm in a venue filled with rich British heritage. Perfect for late night events and private dining in London’s St James.

A bit about what you will be doing:

We're looking for a charismatic and service-driven Head Waiter to lead our team in delivering exceptional dining experiences. In this role, you'll be the face of Quaglino's, bringing warmth and charm to every guest interaction. As a pivotal member of our team, you'll thrive in our bustling restaurant environment, effortlessly multitasking and providing support to junior team members. Your extensive knowledge of food, service, and wine will elevate the guest experience, ensuring every visit is memorable. This role serves as an excellent opportunity for ambitious hospitality professionals to showcase their talents and pave the way for future management roles. We're committed to supporting and training individuals who are eager to take the next step in their career. If you're passionate about hospitality and ready to make your mark in the industry, join us and be a part of something extraordinary.

At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.

Compensation: Competitive salary