Head Waiter/Waitress

Jamie Oliver Group; Greater London; On-site; GBP 19,000 - 27,000; Full time

Job summary

Jamie Oliver Group on Catherine Street, London, is seeking a vibrant front-of-house team member for an on-site, permanent role in a busy restaurant. You will greet guests warmly, learn menu details, and deliver dishes with passion.

You’ll work closely with the bar team to ensure quick drink service, while maintaining the highest health and safety standards and representing Jamie Oliver’s Catherine Street ethos.

Qualifications

• Experience on the floor in a high-volume restaurant.
• Able to engage with guests and explain menu details.
• Strong team player focused on guest experience.

Responsibilities

• Greet guests in a warm and friendly manner.
• Learn all about fresh ingredients, specials and cooking methods to explain them to guests.
• Serve guests dishes passionately and with a smile.
• Learn the food and drinks menus and retain knowledge of them.
• Work with the bar team to ensure drinks are served quickly.
• Work closely with other departments within the restaurant team.
• Relay supplier stories to guests.
• Ensure food is served timely and at high quality.
• Maintain Health and Safety and Jamie Oliver standards.
• Adhere to food safety standards.

Skills

Guest service

Team player

Communication

Food & beverage knowledge

Job description

Location: On site / Catherine St, London WC2B 5JY, UK
job type: Permanent / Full or part-time
Sector and subsector: Arts | Hospitality
HourlyFixed salary:£ 16.50

WHY YOU’RE HERE

As a member of Catherine Street waiting team, you’ll be expected to hit the ground running in our busy restaurant. Your knowledge and passion for great food and service will guide our guests through the CS experience, ensuring that by the time they leave, they’ve not only learnt something new, experienced amazing service with great food and drink, but that they’re leaving feeling part of the family and want to come back.

WHAT YOU’RE HERE TO DO

• Greet guests in a warm and friendly manner.
• Learn all about the fresh ingredients, specials and cooking methods in order to explain them to our guests fabulously.
• Serve guests their favourite dishes passionately and with a smile.
• Learn the food and drinks menus and retain a good knowledge of it.
• Work with the bar team to ensure drinks are served quickly.
• Work closely with all other departments within the restaurant team
• Hear some amazing stories from our suppliers and relay their ethos and passion to our guests
• Make sure that all food is run in a timely manner and is of the highest quality.
• Ensure your guests have an experience that exceeds their expectations.
• Maintain the Health and Safety and Jamie Oliver restaurants standards.
• Work to the highest food Safety Standards

WHAT YOU NEED TO KNOW

You’ll have gained experience on the floor in a similar high-volume restaurant environment where you’ll have learned how to be a perceptive people reader. You’ll understand how to tailor your service and really engage with every guest.

You’ll be a great team player who really believes that the guest experience is not just something that happens at the table and that every member of the team is just as important as everyone else.

You’ll be passionate about brilliant service and, finally, you’ll be the perfect ambassador for Jamie’s Oliver’s Catherine Street because you’ll absolutely love what you do.