Head Waiter / Waitress

Hard Rock Cafe International; Greater London; On-site; GBP 25,000 - 36,000; Full time

Benefits offered by this job

Management Career Development Program

50% staff discount for you and up to 3

Extra holiday allowance (up to 5 extra

Birthday day off

Guaranteed 20 hours minimum contract

Job summary

The Ivy Collection is seeking a Head Waiter to lead a section during service, take orders and provide a polished guest experience. You will supervise Commis Waiters and drive professional service with a focus on accuracy and guest satisfaction.

You should have at least 1+ years' experience, be solution-driven and perform well under pressure, contributing to a vibrant, team-oriented environment.

Qualifications

• 1+ years' experience in Head Waiter role
• Solution-driven and able to work under pressure
• Professional approach to service excellence

Responsibilities

• Control a section during service
• Take food orders and serve guests
• Provide a professional bill service
• Direct and motivate a team of Commis Waiters
• Focus on team welfare, safety and development

Skills

Head Waiter

Team leadership

Service excellence

Job description

MUST HAVE EXPERIENCE IN QUALITY RESTAURANT!

Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.

We’re searching for adynamicHead Waiterto joinourteam and become part of something special.

Benefits &Rewards:

Competitive Industry pay (Hourly + Tronc) A Management Career Development Program, which includes online and practical assessments. Extra holiday allowancefor length of service, up to 5 extra days after 5 years. 50% staff discountfor you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries with a gift voucher to dine in our restaurants. You can take your Birthday as a day off- Guaranteed! Refer and Friend Bonus Access to discounts on 100s of retailers, health, entertainment, travel & more Guaranteed 20 hours minimum contract

Key elements of your roleasHead Waiterwill involve controllinga sectionduring service, takingfoodorders, servingguestsandproviding a professional bill service. Responsiblefor directing and motivating a team of Commis Waiters, you will also takean active interest inyour team’swelfare, safety, and professional development.

About you:

You haveat least1+ years’ experience in thisrole and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us:

Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.