Head Waiter / Waitress

SUSHISAMBA; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a vibrant dining destination that fuses Japanese, Brazilian, and Peruvian cultures. As a Waiter/Waitress, you'll deliver exceptional service, ensuring every guest has a memorable experience. This role offers competitive pay, generous discounts, and opportunities for career progression in a dynamic and inclusive environment. Be part of a team that celebrates passion and creativity while working in a high-energy atmosphere. If you thrive in a fast-paced setting and are committed to excellence, this opportunity is perfect for you.

Benefits

50% discount on food and drink

28 days’ holiday allowance

Complimentary meal during shifts

Refer-a-friend cash incentive

Employee of the month rewards

Internal training

Pension scheme with employer contributions

Annual staff awards and celebration party

Qualifications

• Experience in a fast-paced, high-quality environment.
• Excellent English communication skills.

Responsibilities

• Provide courteous and knowledgeable service to guests.
• Take orders and answer menu questions.

Skills

Customer Service

Communication Skills

Upselling

Flexibility

Job description

**Your Role:** The front of house team is currently looking for a passionate Waiter/Waitress to join our family at SUSHISAMBA Covent Garden, ensuring each guest is welcomed warmly while making their time with us truly memorable. You will deliver the finest food and beverages with friendly, efficient, and flawless service from start to finish.

**Your Rewards:** As a valued member of the team, we offer more than just a job – we reward dedication and hard work with a range of benefits, including:

1. Highly competitive salary
2. 50% discount on food and drink for up to 6 people in SUSHISAMBA or Duck & Waffle
3. 28 days’ holiday allowance
4. Complimentary meal and drink during shifts
5. ‘Refer-a-friend’ cash incentive scheme
6. Employee of the month rewards
7. Internal training and clear career progression
8. Pension scheme with employer contributions
9. Annual staff awards and celebration party

**Your Requirements:** As a Waiter/Waitress, your main responsibility is to embody uncompromising hospitality. You’ll provide courteous, knowledgeable service to guests, take orders, answer menu questions, upsell our unique offerings, and communicate clearly with the kitchen — all while maintaining a warm, professional presence on the floor.

We’d love you to have:

• Experience working as a Head Waiter/Waitress or Waiter/Waitress in a fast-paced, high-quality environment (this will be tested at trial/interview)
• Excellent English communication skills
• Previous lounge/bar experience and private dining room (PDR) knowledge preferred
• Flexibility with working hours, including late finishes
• Availability to work any 5 days between Monday and Sunday
• A deep respect for diversity and individuality
• A commitment to maintaining standards and following procedures

**Your Restaurant:** SUSHISAMBA celebrates the culture and cuisine of Japan, Brazil, and Peru. Our menus feature a blend of new and signature dishes that emphasize bold flavors, premium ingredients, and artistic presentation. Operated by Sushi Samba Group, we proudly run restaurants in Las Vegas, London, Edinburgh, Dubai, Doha, and Bahrain.

Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £17 – £18 hourly

**About SUSHISAMBA:**

Join SUSHISAMBA and be part of a global dining destination that fuses Japanese, Brazilian, and Peruvian cultures. We celebrate passion, creativity, and excellence—offering dynamic careers in a vibrant, high-energy, and inclusive environment.