Head Waiter & Team Lead — Elevate Guest Service

Hutong; Greater London; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Restaurant discounts

Birthday leave

Ongoing training and development

Wagestream access

Free meals during breaks

Discounted gym membership

Lunch & Learn

Refer a friend £500

Job summary

Aqua Restaurant Group in London, perched on Level 33 of The Shard, invites a confident Head Waiter to welcome guests, share your knowledge about our menu and oversee our waiter team to ensure a memorable dining experience.

You will lead service in a Northern Chinese dining setting with stunning views, with ongoing training and benefits across Aqua venues, plus a supportive environment that values growth and flexibility within the UK.

Qualifications

• Supervise and train the waiting team to maintain high service standards.

Responsibilities

• Team guidance & training: Supervise and train our waiting team, ensuring high standards of service and professionalism are consistently met.
• Service excellence: Oversee the dining area to ensure smooth and efficient operations, addressing any issues that arise and ensuring guests have a great stay with us.

Skills

Team supervision

Customer service

Menu knowledge

Job description

Aqua Restaurant Group in London, perched on Level 33 of The Shard, invites a confident Head Waiter to welcome guests, share your knowledge about our menu and oversee our waiter team to ensure a memorable dining experience.

You will lead service in a Northern Chinese dining setting with stunning views, with ongoing training and benefits across Aqua venues, plus a supportive environment that values growth and flexibility within the UK.