Head Waiter

AQUA RESTAURANT GROUP; City Of London; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Discounts at Aqua venues

Birthday off & long service leave

Ongoing training & development

Wagestream access

Food provided during breaks

Discounted gym membership

Lunch & Learn: Support Office perk

Refer a friend £500

Job summary

Aqua Restaurant Group is hiring a Head Waiter at Aqua Shard in London. You will welcome guests, share knowledge about our menu, and oversee our waiter team to ensure outstanding service and a memorable dining experience.

Join a restaurant group with global venues and a strong focus on training, development, and staff wellbeing. Eligible candidates will thrive in a fast-paced, customer-centric environment.

Qualifications

• Experience in high-volume hospitality environments preferred.
• Excellent communication and guest interpersonal skills.
• Eligibility to work in the UK is required.

Responsibilities

• Supervise and train the waiting team to maintain high service standards.
• Oversee the dining area and guest experience to ensure smooth operations.

Skills

Team supervision

Guest service

Job description

Aqua Restaurant Group is home to a unique collection of restaurants and bars in vibrant cities like London, Paris, Hong Kong, New York, Miami, and Dubai.

At Aqua, we offer passionate culinary and hospitality professionals the chance to grow their careers and explore new opportunities.

As our Head Waiter, you will welcome guests with a smile and a warm greeting, share your knowledge about our menu to help them make the best choices for their stay with us and oversee our waiter team.

Where are we located?

Aqua Shard brings the essence of modern London with inventive, British cuisine and carefully crafted cocktails to Level 31 of The Shard.

We serve lunch, afternoon tea, dinner and brunch against a backdrop of stunning panoramic views of London.

What we bring to the table:

• Dine with us: Enjoy discounts at all Aqua venues
• Celebrate YOU: Take your birthday off and earn additional long service leave
• Grow with us: Ongoing training and development to support both your professional and personal development
• Financial well-being: Manage your pay with ease through Wagestream & enhance your financial knowledge
• Breaks: Food provided during your breaks - Restaurant perk
• Work out: Discounted gym membership
• Lunch & Learn: Support Office perk
• Share the Talent: Bring a friend on board and get £500

Your day at Aqua:

• Team guidance & training: Supervise and train our waiting team, ensuring high standards of service and professionalism are consistently met. Your team spirit will be essential in fostering a positive and motivated work environment
• Service excellence: Oversee the dining area to ensure smooth and efficient operations, addressing any issues that arise and ensuring guests have a great stay with us

You will be paid £12.71 per hour. In addition, you can be a part of the venue’s Tronc system, which may give you up to £5.31 extra per hour each month. The Tronc system is managed by the Tronc Master.

Where there is water, there is life & where there is life, you will find us!

Dive into a world of culinary innovation and memorable dining experiences, where your love for food and hospitality can shine.

All applicants must be eligible to live and work in the UK.

Aqua Restaurant Group welcomes individuals from all backgrounds and is committed to creating an inclusive work environment. If you require reasonable adjustments to make your experience more accessible, please let us know.