Head Waiter | Luxury 5-Star Service Leader + Service Charge

Lympstone Manor; West Down; On-site; GBP 30,000 - 47,000; Full time

Benefits offered by this job

Generous monthly service charge

28 days holiday

Staff company benefits and discounts

Free staff meals

25% discount in the restaurant

Staff Bed and Breakfast Rate

1 year service bonus

1 year service Guest experience

2 year service Guest experience

Introduce a friend bonus

Job summary

Lympstone Manor, a 5* luxury resort between Exeter and Exmouth, seeks a Station Waiter/Waitress to join our Food and Beverage team. You will be the focal point for guests during service and ensure the highest standards of hospitality throughout shifts.

We offer a generous monthly service charge, 28 days holiday, staff meals and extensive staff discounts, with opportunities to develop your hospitality career in a renowned Relais & Chateaux property located in Exmouth, Devon.

Qualifications

• Proven experience in the industry and similar hotels desirable.
• Passion for hospitality with a team-focused approach.
• Excellent customer service and communication skills.

Responsibilities

• Being a focal point for hotel guests and employees when on shift
• Following the hotel's Standards of Order and Service at all times
• Interacting with customers in a professional and friendly manner
• Proactively communicating to colleagues and line managers customer feedback

Skills

Motivated and well organised

Customer orientated

Attention to detail

Spoken and written English

Composure under pressure

Job description

Lympstone Manor, a 5* luxury resort between Exeter and Exmouth, seeks a Station Waiter/Waitress to join our Food and Beverage team. You will be the focal point for guests during service and ensure the highest standards of hospitality throughout shifts.

We offer a generous monthly service charge, 28 days holiday, staff meals and extensive staff discounts, with opportunities to develop your hospitality career in a renowned Relais & Chateaux property located in Exmouth, Devon.