Head Waiter/ Waitress - £35,000 Per Year Plus Service Charge

Lympstone Manor; West Down; On-site; GBP 30,000 - 47,000; Full time

Benefits offered by this job

Generous monthly service charge

28 days holiday

Staff company benefits and discounts

Free staff meals

25% discount in the restaurant

Staff Bed and Breakfast Rate

1 year service bonus

1 year service Guest experience

2 year service Guest experience

Introduce a friend bonus

Job summary

Lympstone Manor, a 5* luxury resort between Exeter and Exmouth, seeks a Station Waiter/Waitress to join our Food and Beverage team. You will be the focal point for guests during service and ensure the highest standards of hospitality throughout shifts.

We offer a generous monthly service charge, 28 days holiday, staff meals and extensive staff discounts, with opportunities to develop your hospitality career in a renowned Relais & Chateaux property located in Exmouth, Devon.

Qualifications

• Proven experience in the industry and similar hotels desirable.
• Passion for hospitality with a team-focused approach.
• Excellent customer service and communication skills.

Responsibilities

• Being a focal point for hotel guests and employees when on shift
• Following the hotel's Standards of Order and Service at all times
• Interacting with customers in a professional and friendly manner
• Proactively communicating to colleagues and line managers customer feedback

Skills

Motivated and well organised

Customer orientated

Attention to detail

Spoken and written English

Composure under pressure

Job description

Location: Lympstone Manor 5* Luxury between Exeter and Exmouth

Resort information: https://lympstonemanor.co.uk/

Salary: £35,000.00 plus a generous tronc share monthly

Hours: Full time

Welcome

Become part of something bigger.

Lympstone Manor is the home of five star exceptional luxury. A leading member of Relais & Chateaux, our 21 contemporary bedrooms, 6 luxury shepherds huts, Michelin Star and 5 AA Rosette restaurant, swimming pool with restaurant and bar, world-class wine cellar and vineyard guarantee an experience for all to adore.

Make a difference.

People and passion are why we exist. We strive to achieve the exceptional in all that we do. Each of us are empowered to deliver a personal experience, to be the leaders in service and hospitality. If you understand what it takes to deliver memorable moments and you truly believe you can make a difference to someone else's day, we want to hear from you.

Our team is at the heart of our business. Our success depends on them, so we make sure they're happy. The Michael Caines Collection offers incredible opportunities for talented, committed and passionate people who are looking to progress a career within hospitality. We champion personality, reward excellence and develop dreams.

Discover the role

We are looking for a Station Waiter/Waitress ( Chef de Rang) to join our Food and Beverage team. The ideal candidate will be passionate about the industry and will enjoy working as part of a team to provide the guest with an unforgettable stay. Proven experience in the industry and similar hotels desirable.

What you'll be doing

• Being a focal point for hotel guests and employees when on shift
• Following the hotel's Standards of Order and Service at all times
• Interacting with customers in a professional and friendly manner
• Proactively communicating to colleagues and line managers customer feedback

Who we're looking for

• Motivated and well organised
• Customer orientated
• Has attention to detail
• Good standard of spoken and written English
• Thrives in a pressured environment

Discover the rewards

• Generous monthly service charge addition
• 28 days holiday per year
• Staff company benefits and discounts
• Free staff meals
• 25% discount in the restaurant on Food and Beverage
• Staff Bed and Breakfast Rate
• 1 year service bonus
• 1 year service Guest experience
• 2 year service Guest experience
• Introduce a friend bonus.

FAQ’s

What happens after I apply?

You will be sent an email confirming we have received your application. Within 7 days, we will contact you confirming whether your application has been shortlisted.

Where is Lympstone Manor?

Situated in the heart of Devon, Lympstone Manor sits between Exeter and Exmouth and overlooks the Exe Estuary. Our address is Lympstone Manor, Courtlands Lane, Exmouth, EX8 3NZ.

Can I get to Lympstone Manor via public transport?

You can take the coastal train from Exeter St. Davids or Exeter Central train stations, take the Exmouth train and exit at Lympstone village. It is a 15 minute walk to Lympstone Manor from the train station.

Do I need the right to work in the UK?

In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.

Do you provide employee accommodation?

The hotel may be able to offer on-site staff accommodation, in order to help the newest members of the team re-locate and settle in.

How long after my interview will it take to know the outcome?

You will be notified within the week if you have been successful

What will the working hours be?

Working hours will vary depending on the role and department. They are detailed within each individual job vacancy.

What are your company values?

• Passion
• Integrity
• Authenticity
• Quality
• Respect
• Consistency

Have a look at our careers site to find out more about out culture, values and mission. As well as our benefits and rewards packages.

If you're ready to become part of something bigger, if you're driven by passion and if you seek to become exceptional at what you do, then we want to hear from you.

Head Waiter/ Waitress - £35,000 per year plus service charge Exmouth, England, United Kingdom