Head Waiter/ess – Lead Service in Luxury Dining

The May Fair Hotel; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

28 days Holiday including Bank Holiday

Complimentary hot meals

Discount platform access

Pension scheme

Annual recognition events

Job summary

Edwardian Hotels London is recruiting for a Head Waiter/ess for the May Fair Kitchen at the 5 star May Fair Hotel, A Radisson Collection Hotel. You will lead the service team, ensure guest satisfaction, and confidently explain the dining concept to guests while managing allergens and timing to deliver a seamless experience.

Join a dynamic hospitality group recognised for its people-centric culture, with opportunities for development and a rewarding, high-standard dining environment at the May

Qualifications

• Knowledge of Food & Beverage trends in a restaurant/hotel environment.
• Ability to demonstrate delegation and leadership skills.
• Ability to own tasks and complete to a high standard.
• Teamwork and providing guidance to others.

Responsibilities

• Direct the service team within your section to ensure guest and host satisfaction.
• Explain the dining concept confidently to guests and read table service needs.
• Take orders, noting allergens accurately.
• Coordinate timing of dishes and place food orders accordingly.
• Read table needs to understand service preferences.
• Support cashing up and closing the shift, correcting any errors.

Skills

Leadership

Delegation

Teamwork

Customer service

Job description

Edwardian Hotels London is recruiting for a Head Waiter/ess for the May Fair Kitchen at the 5 star May Fair Hotel, A Radisson Collection Hotel. You will lead the service team, ensure guest satisfaction, and confidently explain the dining concept to guests while managing allergens and timing to deliver a seamless experience.

Join a dynamic hospitality group recognised for its people-centric culture, with opportunities for development and a rewarding, high-standard dining environment at the May