Head Waiter/ess

17 Bruton Street; London; On-site; GBP 28,000 - 40,000; Full time

Job summary

A new seafood restaurant opening in Mayfair, London, is seeking a head waiter or waitress who is professional and high-energy. The role involves delivering exceptional service and making menu recommendations. Candidates must have experience in high-end dining and possess excellent communication skills, as well as the ability to handle a fast-paced environment. A range of employee perks and a supportive culture await.

Benefits

Guaranteed time off on Christmas and Boxing Day

Up to 50% discount for friends and family

5 additional holidays after 5 years of service

Paid day off for birthdays

Employee Assistance Programme and gym discounts

Training programmes for career development

Awards events and team socials

Qualifications

• Experience in a busy high-end dining establishment in Central London.
• Aptitude to learn new dishes and ingredients.
• Ability to demonstrate organisation skills with speed and efficiency.
• Working knowledge of health and safety compliance.

Responsibilities

• Deliver exceptional service to guests with a friendly personality.
• Assist with menu recommendations and overall dining experience.
• Handle physical demands of the position, including standing for extended periods.

Skills

Communication

Problem Solving

Interpersonal Skills

Organization

Job description

Experience - Previous experience within a quality restaurant

Opening in Spring of 2025, this new restaurant will be in a prime location in Mayfair and aims to elevate the seafood offering in London. Staying true to provenance and with a keen focus on quality, it aims to deliver a memorable and sophisticated dining experience. Featuring an open kitchen and a wood-fired grill, it will offer a delectable selection of seafood and a raw bar on the ground floor in addition to the 104 cover restaurant area, a cocktail bar, and a 18 cover PDR on the lower level.

The position

We are looking for a professional, high-energy head waiter or head waitress with excellent communication skills to give exceptional service to our guests. To succeed, you should have a neat appearance and an engaging, friendly personality. You should be efficient, observant, knowledgeable, and personable.

Full time applicants required only

If you have the following, then we want to hear from you:

• Experience in a busy high-end dining establishment in Central London

• An aptitude to learn new dishes and ingredients to be able to make menu recommendations

• Courteous, friendly personality and professional appearance.

• Ability to demonstrate organisation skills with speed and efficiency

• Strong problem solving, communication, and interpersonal skills, ability to handle tense situations with coworkers and customers calmly and rationally.

• A working knowledge of health and safety, compliance and procedures;

• Able to meet physical demands of the position, including, walking, standing, or lifting heavy items for extended periods and working nights, weekends, and holidays.

Benefits & Culture

As we prepare for our grand opening, we have curated a fantastic selection of work perks so we can be certain to attract the very best people in the industry. This is just the start...

• Guaranteed time off on Christmas and Boxing Day, we will be closed on these days

• Share the joy of our wonderful venue with friends and family with up to 50% discount

• Relax and unwind with up to 5 additional holidays after just 5 years of service

• Take a paid day off on us to celebrate your birthday in style.

• Look after your emotional, physical and financial wellbeing with our Employee Assistance Programme, gym discounts and wholesome nutritious meals on duty

• Develop yourself and get that promotion with our fantastic range of training programmes, including on and off the job learning

• Let your hair down and celebrate your achievements at our awards events and team socials that are guaranteed to make you smile

We offer a great job that is good for your career, and a great environment to work in. Why not join us?