Head Waiter

Ivy Asia; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a leading Asian restaurant as a Head Waiter in London, where you will manage a team and ensure exceptional dining experiences. Enjoy competitive pay, generous staff discounts, and a career development program. We celebrate diversity and promote an inclusive workplace.

Benefits

Competitive Industry pay (Hourly + Tronc)

Management Career Development Program

Extra holiday allowance for long service

50% staff discount for you and 3 friends

Gift voucher for career anniversaries

Guaranteed day off for your Birthday

Refer a Friend Bonus

Access to retailer discounts

Guaranteed 20 hours minimum contract

Qualifications

• At least 1+ years’ experience in a similar role.
• Solution-driven and works well under pressure.
• Team player with a professional approach to service excellence.

Responsibilities

• Control a section during service and take food orders.
• Direct and motivate a team of Commis Waiters.
• Provide professional bill service and ensure guest satisfaction.

Skills

Customer Service

Team Leadership

Problem Solving

Job description

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Welcome to The Ivy Asia, where Asian flavours intertwine with unparalleled excitement. Step into our opulent and innovative venues, where our renowned colourful glass floor casts a magical allure, captivating every guest. Join us on a unique journey where fine cuisine meets theatrical elegance, elevating your dining experience to extraordinary heights.

We’re searching for a dynamic Head Waiter to join our team and become part of something special.

Benefits & Rewards:

• Competitive Industry pay (Hourly + Tronc)
• A Management Career Development Program, which includes online and practical assessments.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries with a gift voucher to dine in our restaurants.
• You can take your Birthday as a day off - Guaranteed!
• Refer and Friend Bonus
• Access to discounts on hundreds of retailers, health, entertainment, travel & more
• Guaranteed 20 hours minimum contract

Key elements of your role as Head Waiter will involve controlling a section during service, taking food orders, serving guests, and providing a professional bill service. Responsible for directing and motivating a team of Commis Waiters, you will also take an active interest in your team’s welfare, safety, and professional development.

About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us: Our shared CARING values help create an environment where we are happy, engaged, and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.