Head Waiter

WSH Group; Egham; On-site; GBP 20,664 - 24,796; Full time

Benefits offered by this job

Free lunch on shift

Free tea and coffee at Benugo location

Monthly allowance to use at Benugo

Life Assurance

Enhanced maternity and paternity leave

Company sick leave

Company annual leave

Employee discounts at retailers & gyms

Employee Assistance Programme

Job summary

Benugo, at The Savill Garden Kitchen, Windsor Great Park, seeks a Head Waiter to lead the restaurant floor and support management in delivering memorable hospitality. The role is hands-on, focused on service excellence, staff coaching, and guest satisfaction.

Shifts include 3-5 days across seven days and weekends, with a base rate of £15.50 per hour plus tips. Full-time or part-time contracts are offered, in a venue known for seasonal British cuisine and locally sourced ingredients.

Qualifications

• Experience in a busy restaurant or hospitality environment.
• Head Waiter / Senior Waiter or supervisory Front of House experience is advantageous.
• You will be confident leading from the floor and maintaining high service standards during busy periods.

Responsibilities

• Lead the restaurant floor during busy services ensuring smooth day-to-day operations.
• Deliver exceptional, friendly and knowledgeable service to every guest.
• Coach and motivate the waiting team and allocate sections.

Skills

Front of House leadership

Communication skills

Team motivation

Customer service excellence

Job description

Company Description

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

• Free lunch on shift


• Free tea and coffee at any Benugo location


• A monthly allowance to use at any Benugo location


• Competitive rate


• Life Assurance


• Enhanced maternity and paternity leave pay for when your family is growing


• Company sick leave


• Company annual leave


• Opportunity to develop and further your career within a fast growing and exciting company with a very prestigious list of clients


• Employee discounts at several retailers & fitness providers


• Access to our Employee Assistance Programme & our trained Mental Health First Aiders

If you are passionate about hospitality, enjoy leading from thefloorand want to be part of a growing team in a unique location, apply now!

Job Description

We are looking for an experienced and passionate Head Waiter to join the team at The Savill Garden Kitchen, Windsor Great Park.

Situated within The Savill Garden Visitor Centre, Savill Kitchen includes a large and energetic restaurant and three cafés. We serve a seasonal menu featuring British classics and locally sourced ingredients, with a strong focus on delivering warm, friendly and memorable hospitality.

As Head Waiter, you will play a key role in leading the restaurantfloorand supporting the management team to deliver an exceptional guest experience. This is a hands-on position for someone who loves hospitality, leads by example and takes pride in great service.

Rate: £15.50 per hour + tips

Shifts: 3-5 days out of 7 / Weekends

Contract: Full Time / Part Time

About the role:

• Leading the restaurantfloorduring busy services and ensuring smooth day-to-day operations


• Delivering exceptional, friendly and knowledgeable service to every guest


• Supporting, coaching and motivating the waiting team


• Allocating sections and supporting the organisation of the restaurantfloor


• Taking orders and serving food and drinks to a high standard


• Developing strong menu and product knowledge and confidently sharing this with guests


• Working closely with the kitchen and management team to ensure an efficient service


• Handling guest feedback professionally and supporting the resolution of any issues


• Ensuring restaurant standards, cleanliness and presentation are maintained at all times


• Supporting the management team with team briefings and the training of new team members


• Ensuring food safety and health and safety standards are followed at all times

Please be aware that our venue is situated at a distance from public transportation, which may pose a challenge for some applicants. While cycling or driving can offer more convenient access, we encourage all applicants to consider their transportation options before applying.

Qualifications

We are looking for someone with previous waiting experience in a busy restaurant or hospitality environment.

Previous experience as a Head Waiter, Senior Waiter or in a supervisory Front of House role would be an advantage.

You will be confident leading from thefloor, supporting a team and maintaining high service standards during busy periods.

A genuine passion for food, hospitality and creating memorable guest experiences is essential.

Most importantly, you will be a positive team player with great communication skills, a hands-on approach and the confidence to lead by example.