Head Stylist - Newcastle-under-Lyme

Pets at Home Limited; Newcastle-under-Lyme; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading pet services company in the UK is looking for a Head Stylist to lead their grooming salon. This role emphasizes high grooming standards, customer satisfaction, and team mentorship. Ideal candidates are experienced in dog grooming and possess strong leadership skills. Attractive compensation package and benefits included.

Benefits

Attractive rates of pay plus commission

28 days paid annual leave

Life Assurance - 4 times your annual salary

Company pension contribution of 4%

20% colleague discount on products

Qualifications

• Experienced and confident in all aspects of dog grooming.
• Flexible and reliable, able to work a variable schedule.
• Goal driven, with experience in target-led environments preferred.

Responsibilities

• Deliver high-quality grooms across a variety of breeds.
• Support and guide your team while sharing grooming techniques.
• Create a welcoming environment for customers and their pets.

Skills

Dog grooming expertise

Customer service

Team leadership

Attention to detail

Job description

Overview

As a Head Stylist, you'll play a pivotal role in the success of our Pets Grooming salon, combining hands-on grooming expertise with inspiring leadership. This is more than just a grooming role—it's your opportunity to shape salon standards, mentor a talented team, and ensure every pet leaves looking and feeling their best.

Responsibilities

• Deliver full, high-quality grooms with confidence and precision across a variety of breeds
• Set the benchmark for grooming standards within the salon through a hands-on leadership approach
• Support and guide your team, sharing advanced grooming techniques and developing their skills
• Create a welcoming, customer-focused environment that delights pet owners
• Work closely with the Store Manager to drive salon performance, efficiency, and customer satisfaction

Qualifications

• Experienced and confident in all aspects of dog grooming, from bathing and drying to breed-specific styling and finishing
• Customer-focused, with a friendly and professional approach
• Flexible and reliable, able to work a variable schedule across six days a week (minimum 24 hours/week with potential for more during busy periods) the head stylist role is a full time vacancy
• Team oriented, with a positive attitude and a willingness to learn and grow in a fast-paced retail environment
• Goal driven, with experience in target-led environments (preferred, but not essential)

Benefits

• Attractive rates of pay plus commission, subject to targets
• 28 days paid annual leave, which will rise to 33 days after 2 years (this includes 8 bank holidays and will be pro-rata calculated on your contracted hours)
• Extra day off for your birthday
• Life Assurance - 4 times your annual salary
• Company pension contribution of 4%
• Colleague discount of 20% across the Group (Pets at Home, Pets Grooming, Vets for Pets), including 30% off on own bran

We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don\'t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!