Head Steward

Sodexo; Tidworth; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

On-the-job training

Fully funded apprenticeships

Career development opportunities

Wellbeing support

Financial benefits

Cycle to work scheme

Flexible work

Job summary

Sodexo is seeking a Head Steward in Tidworth, UK to lead the dining room and related areas for daily dining and functions. You will supervise, train and organise the dining room team to ensure first-class service, high presentation standards, and strict compliance with food safety and health & safety rules.

Key duties include supervising staff, delivering excellent front-of-house service, maintaining service timings, and supporting team development.

Qualifications

• Professional and customer-focused approach.
• Delivers high front-of-house service.
• Works well as part of a team and can motivate colleagues.
• Strong communication and organisational skills.
• Understands Food Safety and Health & Safety requirements.
• Is confident supervising and supporting team members.
• Maintains a high standard of personal presentation and professional conduct.

Responsibilities

• Supervise, organise and train colleagues within the dining room and associated areas.
• Deliver a high standard of front-of-house service in line with client requirements.
• Ensure service timings and standards are consistently maintained.
• Lead by example, maintaining professional conduct and high standards of personal presentation.
• Support and develop team members, encouraging ideas and improvements.
• Ensure safe working practices and compliance with Food Safety and Health & Safety requirements.
• Monitor cleaning schedules and maintain high standards across front and back of house areas.
• Complete and check relevant documentation to ensure procedures are followed correctly.
• Report equipment defects, deficiencies and breakages promptly to the Mess Manager.
• Assist with the preparation and delivery of functions and special events.
• Continue to develop your skills and knowledge within the Head Steward role.

Skills

Customer focus

Team leadership

Communication skills

Organisational skills

Food safety

Health & Safety

Professional presentation

Job description

• 37.5 hours per week
• 5 out of 7
• £13.46 per hour
• Sodexo Rewards

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is SP9 7BX

Job Description:

We're looking for an experienced and professional Head Steward to lead the dining room and associated areas, ensuring a first-class service is delivered across daily dining and functions.

You'll supervise, train and organise the dining room team, ensuring excellent customer service, high standards of presentation and cleanliness, and full compliance with food safety and Health & Safety requirements.

What You'll Do:

• Supervise, organise and train colleagues within the dining room and associated areas.
• Deliver a high standard of front-of-house service in line with client requirements.
• Ensure service timings and standards are consistently maintained.
• Lead by example, maintaining professional conduct and high standards of personal presentation.
• Support and develop team members, encouraging ideas and improvements.
• Ensure safe working practices and compliance with Food Safety and Health & Safety requirements.
• Monitor cleaning schedules and maintain high standards across front and back of house areas.
• Complete and check relevant documentation to ensure procedures are followed correctly.
• Report equipment defects, deficiencies and breakages promptly to the Mess Manager.
• Assist with the preparation and delivery of functions and special events.
• Continue to develop your skills and knowledge within the Head Steward role.

What You'll Need:

Essential

• Has a professional and customer-focused approach.
• Takes pride in delivering excellent front-of-house service.
• Works well as part of a team and can support and motivate colleagues.
• Has strong communication and organisational skills.
• Understands the importance of Food Safety, Health & Safety and cleanliness standards.
• Is confident supervising and supporting team members.
• Maintains a high standard of personal presentation and professional conduct.

Desirable

• Previous supervisory experience.
• Silver Service training or experience.

What we offer:

• On-the-job training with experienced professionals
• Fully funded apprenticeship qualifications
• Career development opportunities within Sodexo
• A friendly and supportive work environment
• Wellbeing Support - Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
• Financial Benefits - Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
• Career Growth - Apprenticeships, learning tools, and development opportunities.
• Work Perks - Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.

Join us and be part of a company that values its employees and offers real career growth opportunities.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications