Head Steward

Sodexo; Salisbury; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Fully funded apprenticeship

Career development

Wellbeing support

Discounts for you and family

Retirement plan

Death-in-service benefit

Cycle to Work Scheme

Flexible work

Full training

Protective uniform

Job summary

Sodexo at Larkhill Garrison is seeking a Head Waiter/Waitress to lead the front-of-house team in the bar and food outlets. You will interact daily with Armed Forces personnel and play a key role in delivering excellent service while developing your leadership skills.

Join our team to drive high standards, support colleagues, and participate in apprenticeship qualifications funded by the employer, with on-site parking and staff discounts available.

Qualifications

• Experience in a similar role in hospitality environments.
• Proven ability to lead a small front-of-house team.
• Excellent customer service and communication skills.
• Able to motivate staff and manage shifts effectively.
• Comfortable working in a fast-paced military-adjacent setting.
• Willingness to participate in fully funded apprenticeship qualifications.

Responsibilities

• Lead front-of-house team to deliver high service standards.
• Oversee bar and food outlet operations.
• Ensure cleanliness and hygiene in front-of-house areas.
• Coordinate with catering management and chefs.
• Promote health and safety practices and conduct safety walks.
• Hold regular team huddles and provide feedback.
• Interact with Armed Forces personnel daily.

Skills

Hospitality experience

Team leadership

Customer service

Communication skills

Fast-paced environment

Collaborative mindset

Job description

• 37.5 hours per week
• 5 out of 7 days
• Early shift 0630 till 1430 & lates 1045 till 1845
• £13.46 per hour
• Car parking on site
• On site discounts

Job Description:

As a Head Waiter / Waitress at Sodexo at Larkhill Garrison, you'll lead a front-of-house team, ensuring smooth operations in the bar and food outlets. Your role is customer-facing, with a key focus on interacting with our Armed Forces personnel every day. Join Sodexo and take on a role where your leadership makes a real difference, with opportunities to grow and develop along the way.

What you'll do:

• Ensure all tasks and responsibilities are completed on time and to a high standard, while motivating your team to do the same.
• Oversee cleanliness and hygiene standards in all front-of-house areas.
• Collaborate with catering management and chefs to maintain smooth communication and team alignment.
• Promote and enforce health and safety practices-be proactive about spotting and reporting potential hazards to keep everyone safe.
• Conduct regular safety walks to identify and address any risks.
• Conduct weekly team huddles with the team.
• Provide ongoing feedback and support to your team, ensuring they feel confident and valued in their roles.

What you bring:

• Experience in a similar role, with knowledge of catering operations and some supervisory or team leadership experience.
• Experience in hospitality (hotel, bar, or restaurant) is a plus.
• Strong customer service and communication skills.
• Ability to motivate and lead a team effectively.
• Comfort with working at a fast pace and adapting to changing situations.
• A collaborative mindset and the ability to communicate well with senior management.

What we offer:

• Fully funded apprenticeship qualifications
• Career development opportunities within Sodexo
• A friendly and supportive work environment
• Wellbeing Support - Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
• Financial Benefits - Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
• Career Growth - Apprenticeships, learning tools, and development opportunities.
• Work Perks - Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications