Head Spa Therapist – Lead Luxury Spa, Cornwall

Fowey Hall Hotel; Fowey; On-site; GBP 32,000 - 36,000; Full time

Benefits offered by this job

Training and development

Birthday holiday

EarlyPay

Cycle to work

Life Assurance

Enhanced Maternity and Paternity

Volunteer day

LFH Benefit Hub

Discounts on F&B and Spa

Discounted hotel stays

Job summary

Fowey Hall Hotel is seeking an experienced Head Spa Therapist to lead our spa team and deliver exceptional treatments and guest service on a full‑time, permanent basis.

You will oversee day‑to‑day spa operations, motivate the team, manage bookings and stock, ensure health and safety standards, and drive revenue through spa services and retail. Weekend and shift flexibility is required; Elemis training is desirable but not essential.

Qualifications

• Must hold a recognised beauty or spa therapy qualification.
• Experience in a spa environment.
• Leadership experience preferred.
• Excellent guest service and communication.
• Flexibility to work weekends and varying shifts as required.

Responsibilities

• Deliver a range of professional spa and beauty treatments to a high standard.
• Lead, motivate and support the spa therapy team.
• Ensure excellent guest service at all times and resolve guest queries professionally.
• Assist with spa scheduling, treatment bookings and team rotas.
• Maintain treatment rooms, equipment and stock levels.
• Promote spa services and retail products to maximise revenue opportunities.
• Ensure compliance with health, safety and hygiene standards.
• Support the recruitment, training and development of spa team members.

Skills

Leadership

Communication

Guest service

Sales/retail

Organisational skills

Education

Recognised beauty or spa therapy qualification

Job description

Fowey Hall Hotel is seeking an experienced Head Spa Therapist to lead our spa team and deliver exceptional treatments and guest service on a full‑time, permanent basis.

You will oversee day‑to‑day spa operations, motivate the team, manage bookings and stock, ensure health and safety standards, and drive revenue through spa services and retail. Weekend and shift flexibility is required; Elemis training is desirable but not essential.