Head Relationship Management, Uk / Eu

Six; Greater London; On-site; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Flexible Work Models

Personal Development

Agile Working Methods

Job summary

SIX, headquartered in London, seeks a Head of Relationship Management for the UK/EU markets to lead post-trade client relations and strategic account growth.

You will drive cross-sell opportunities, collaborate across Sales, Product, Operations, Risk and Compliance, and represent SIX at industry events and client forums.

Qualifications

• Minimum of 10 years in a Post-Trade relationship management role (B2B).
• Team leadership experience preferable.
• Solid understanding of core business, market and client requirements.
• Structured, thorough leadership style coordinating with internal/external stakeholders.
• High customer orientation and strong presentation skills.

Responsibilities

• Establish and grow strategic relationships with banks and broker/dealers across business lines.
• Identify cross-selling and upselling opportunities with sales colleagues across the value chain.
• Collaborate with Sales, Product & Business Development, Operations, Risk and Compliance to address client needs and new solutions.
• Refer cross-sell opportunities across business units.
• Manage individual client account plans, set targets, and report on performance.

Skills

Relationship management

Team leadership

Communication

Interpersonal skills

Job description

• Ensure that strategic relationships with banks and broker/dealers are established and further developed at the respective levels in order to grow the business across the various business lines.
• Identify and execute cross-selling and upselling opportunities, in close collaboration with your team and the dedicated sales colleagues, across the value chain, ensuring clients benefit from the full suite of services.
• Work closely with cross-functional teams such as Sales, Product & Business Development, Operations, Risk and Compliance identifying and addressing clients' needs and opportunities, to incorporate new solutions and mandates.
• Collaborate with other business units referring x-sell opportunities.
• Articulate and actively manage individual client account business plans, set targets, internal reporting and to ad-hoc inquiries.
• Representation of SIX in the financial market as senior representative (networking events, forums, etc.).

What You Bring

• A minimum of 10 years of experience in a Post-Trade relationship management role within the financial industry (B2B).
• Experience as a team lead is preferable.
• Solid understanding of our core business and respective market and client requirements.
• Structured and thorough approach to lead/guide a team and interact with a broad range of internal and external stakeholders.
• High level of customer orientation, communication and interpersonal skills.
• Excellent organizational, reporting and presentation skills.

Diversity is important to us. Therefore, we are looking to receiving applications regardless of any personal background.

What We Offer

Flexible Work Models

We trust our employees and offer a work environment that is well-balanced, productive and fosters success.

Personal Development

You will benefit from a culture of continuous learning and feedback. Your personal growth is supported through an extensive learning offering.

Agile Working Methods

Whether through scrum or design thinking, we solve exciting tasks together in teams.

Head Relationship Management, UK / EU • London, GB