Junior Relationship Manager

Market Financial Solutions; London; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Annual salary review & regular appraisals

Bonuses and Incentives

Enhanced Maternity and Paternity Leave Package

Exclusive Employee Discounts at Leading Retailers

Ongoing Staff Training and Development Opportunities

Private Medical Health Care

Life Insurance Coverage

Additional Day Off to Celebrate Your Birthday

Networking and Team Building Events

Job summary

A leading independent bridging finance provider in the UK is hiring a Junior Relationship Manager for their Central London office. The role involves engaging with clients and assisting in loan management to enhance customer satisfaction and retention. Responsibilities include client inquiries, loan processing, and reporting trends, ideal for candidates with a background in financial services and customer relations.

Qualifications

• 1-2 years experience in financial services, ideally within a lending environment.
• Experience in dealing with bridging loans and buy-to-let finance is desirable.
• Demonstrable experience in processing and managing loan applications.

Responsibilities

• Engage with current and former clients to drive new lending opportunities.
• Act as a point of contact for existing borrowers to assist with queries.
• Drive client retention and communicate with stakeholders regarding loan processes.

Skills

Customer Service

Loan Processing

Property Finance

Client Management

Education

Experience in financial services

Job description

Direct message the job poster from Market Financial Solutions

About Us: Market Financial Solutions (MFS) is a leading independent bridging finance provider based in the United Kingdom. We specialise in offering fast and flexible bridging loans and buy-to-let mortgages to our valued intermediaries and clients. With a strong presence in the market, we are committed to delivering exceptional financial solutions.

The Role:

MFS are recruiting a Junior Relationship Manager to join our team in Central London and provide an excellent level of customer service to both current, and former clients on future lending possibilities.

Key Responsibilities:

• To engage with lapsed/former MFS borrowers with a view to funding current or future lending requirements.
• To engage with current MFS borrowers to assist with re-financing current loans and by switching them between current MFS products (retention).
• To act as a point of contact for existing borrowers within the MFS loan book with a view to supporting queries or additional borrowing requirements (reactive).
• To work closely with the loan portfolio management team to prioritise client engagement, based on loan positions and requirements.
• To assist in driving an increase in client retention and new lending with direct clients.
• Communicate with external stakeholders regarding the loan process, such as solicitors, QS, accountants, etc., where appropriate.
• Assist in the creation and delivery of incremental reports for the Head of Compliance and Senior Management
• Create and deliver incremental reports for the Relationship Managers on key market trends and challenges.
• Maintain the detailed pipeline of future lending opportunities and activity.

Person Specification

• Previous experience in dealing with property finance.
• Experience in dealing with bridging loans and buy-to-let finance is desirable.
• At least 1-2 years of experience in a financial services role, ideally within a lending environment.
• Experience in customer service or client-facing roles.
• Demonstrable experience in processing and managing loan applications, including documentation and compliance.

Why work for us?

• Be Part of a Dynamic and Growing Company
• Annual salary review & regular appraisals
• Bonuses and Incentives
• Enhanced Maternity and Paternity Leave Package
• Exclusive Employee Discounts at Leading Retailers (covering groceries, technology, and holidays)
• Ongoing Staff Training and Development Opportunities
• Private Medical Health Care with Vitality
• Life Insurance Coverage
• Additional Day Off to Celebrate Your Birthday
• Engaging Work Networking and Team Building Event

Next Steps:

Ready for an exciting career move? Hit ‘apply’ to express your interest, and if your CV aligns with our requirements, expect a call from one of our team soon to discuss this fantastic opportunity further.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance

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