Head Receptionist

Together Dental; Wellingborough; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking dental group as a Head Receptionist, where your organizational skills and commitment to patient care will shine. This role offers a chance to develop your skills while ensuring a welcoming environment for patients. You'll manage appointments, maintain confidentiality, and work with a supportive team dedicated to excellence in dental care. Enjoy unique benefits like your birthday off and discounted dental treatment, all while contributing to a practice that values trust and teamwork. This is more than just a job; it's a vocation in a dynamic and growing field.

Benefits

Birthday Off

Discounted Dental Treatment

Support from People Team

Fully Funded DBS Checks

Employee Assistance Platform

Funding for Further Education

Career Mobility Opportunities

Pension Scheme Enrollment

Qualifications

• Strong interpersonal and communication skills are essential.
• Proficiency with computer systems, dental systems advantageous.

Responsibilities

• Provide an excellent patient experience and maintain a well-organized reception.
• Coordinate the dentist's schedule and ensure smooth practice operations.

Skills

Interpersonal Skills

Verbal Communication

Written Communication

Organizational Skills

Attention to Detail

Computer Proficiency

Job description

Job Opening: Head Receptionist

This is a Permanent, Full-Time vacancy closing in 25 days at 23:59 BST.

The Opportunity

Are you looking to develop your skill set and join one of the fastest-growing dental groups in the UK? We have an exciting opportunity for a Head Receptionist to join our team at our mixed NHS and private practice in Wellingborough.

Our Practice Team is central to our business, and we want everyone to feel their role is a vocation, not just a job.

Working Hours

Monday: 09:30 - 18:30

Tuesday: 08:00 - 17:00

Thursday: 08:00 - 17:00

Friday: 08:30 - 17:30

Role Responsibilities

Responsible for providing an excellent patient experience, maintaining a well-organized reception area, managing positive company cash accounts, and building a broad patient base. The role involves organisational, administrative, and professional responsibilities, always maintaining confidentiality.

Ensure dental appointments are booked and records are up-to-date, coordinate the dentist's schedule, and ensure the smooth running of the practice by following procedures, policies, and protocols.

Candidate Requirements

• Strong interpersonal, verbal, and written communication skills
• Excellent telephone manner
• Proficiency with computer systems; familiarity with dental systems is advantageous
• Willingness to learn and progress
• Excellent organizational skills and ability to manage a varied workload
• Attention to detail and initiative
• Well-presented, motivated, and able to work independently and as part of a team

Benefits

• Your birthday off each year
• Discounted dental treatment after 6 months, extended to family after 12 months
• Support from our People Team, Finance, and other support teams
• Fully funded DBS checks
• Access to an Employee Assistance Platform for mental well-being
• Funding and support for further education and qualifications
• Career mobility and progression opportunities
• Auto-enrollment into a pension scheme after 3 months

About Us

Together Dental is a growing group of practices led by forward-thinking, caring dentists committed to providing outstanding dental care for NHS and private patients. We value the trust placed in us and work hard to uphold it. Our team is passionate about working together to deliver the best care in a friendly, welcoming environment.