Head Receptionist

TieTalent; Wellingborough; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits a dedicated individual to join a dynamic dental practice as a Head Receptionist. This role is pivotal in ensuring an exceptional patient experience while managing a busy reception area. You will coordinate schedules, maintain records, and support the team in delivering outstanding dental care. With a focus on personal development and a friendly work environment, this is a chance to thrive in a rewarding position within a rapidly growing dental group. Join a team that values your contributions and offers numerous benefits, including professional growth opportunities and a supportive work culture.

Benefits

Staff referral schemes

Birthday off each year

Discounted dental treatment

Fully funded DBS checks

Access to Employee Assistance Platform

Funding for further education

Career mobility opportunities

Auto-enrolment into pension

Qualifications

• Strong receptionist or administrative experience required.
• Ability to manage varied workloads and attention to detail.

Responsibilities

• Provide an excellent patient experience and maintain a well-organised reception area.
• Coordinate the dentist's schedule and ensure smooth running of the practice.

Skills

Outstanding customer service skills

Strong interpersonal skills

Verbal communication skills

Written communication skills

Excellent telephone manner

Proficiency with computer-based systems

Excellent organisational skills

Attention to detail

Ability to manage varied workloads

Willingness to learn

Job description

About the Opportunity

Are you looking to develop your skill-set and join one of the fastest growing dental groups in the UK? We have an exciting new opportunity for a Head Receptionist to join our team at our mixed NHS and private practice in Wellingborough.

Our Practice Team is at the heart of our business, and we want everyone to feel their role is a vocation, not just a job.

This Is a Full-time Opportunity Working

• Monday 09:30 - 18:30
• Tuesday 08:00 - 17:00
• Wednesday 09:30 - 18:30
• Thursday 08:00 - 17:00
• Friday 08:30 - 17:30

Main Goals and Responsibilities

Responsible for providing an excellent patient experience, maintaining a well-organised reception area, managing positive company cash accounts, and building a broad patient base. Ensure appointments are booked and records are maintained accurately. Coordinate the dentist's schedule and ensure the smooth running of the practice by following procedures, policies, and protocols.

Requirements

We are seeking a friendly and enthusiastic individual with strong receptionist or administrative experience. The ideal candidate will have:

• Outstanding customer service skills
• Strong interpersonal, verbal, and written communication skills
• Excellent telephone manner
• Proficiency with computer-based systems
• Knowledge of working with systems (advantageous)
• Willingness to learn and progress
• Excellent organisational skills and ability to manage varied workloads
• Attention to detail and initiative
• A well-presented, motivated individual who enjoys working independently and as part of a team

Benefits

• Staff referral schemes
• Your birthday off each year!
• Discounted dental treatment after 6 months, extended to family after 12 months
• Support from our People Team, Finance, and other support teams
• Fully funded DBS checks
• Access to an Employee Assistance Platform for mental well-being
• Funding and support for further education/qualifications
• Career mobility and progression opportunities
• Auto-enrolment into a pension after 3 months of service

Interested? We look forward to hearing from you!

About the Company

Together Dental is a growing group of practices led by forward-thinking, caring dentists committed to providing outstanding dental care for NHS and private patients. We value the trust our patients place in us and strive to protect it. Our team is passionate about working together to deliver the best care in a friendly, welcoming environment.

Nice-to-Have Skills

• Customer Service

Location

Wellingborough, England

Work Experience

Administrative

Languages

English