Head Quarters - People Coordinator

Team Ward; Chatham; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Uniform

SIA Licensing savings scheme

Cycle to Work Salary Sacrifice scheme

Pension

Life Assurance benefits

Job summary

Ward Security is seeking a proactive People Coordinator to support our busy People Team at Ward Security HQ in Chatham. You’ll assist with admin tasks, onboarding and employee changes, while maintaining a professional and confidential service for colleagues and managers.

Working Monday–Friday, 37.5 hours per week, you’ll gain exposure to employee relations activities and develop within the People profession, supported by our Training Academy and wellbeing programs.

Qualifications

• Previous administration experience, ideally within People/HR or business support.
• Excellent organisational skills and ability to manage multiple priorities.
• Strong written and verbal communication skills.
• Professional, approachable and customer-focused manner.
• Confident using Microsoft Office including Outlook, Word, Excel, PowerPoint and Teams.
• Ability to manage confidential and sensitive information with discretion.
• Proactive and collaborative approach.
• Willingness to learn and develop a career in People.

Responsibilities

• Manage People inbox, prioritise and respond to enquiries or escalate as needed.
• Provide day-to-day admin support across the People Team.
• Coordinate meetings, diaries, packs, notes and supporting docs.
• Produce reports, presentations and management information.
• Support onboarding, employee changes and leaver administration.
• Build positive relationships with colleagues, managers and People Team.

Skills

Administration

HR support

Recruitment

Microsoft Office

Confidential data handling

Communication

Proactive collaboration

Willingness to learn

Education

CIPD Level 3

Tools

Dayforce

MS Office

Job description

Are you an organised, people-focused administrator looking to take the next step in your career?

We're looking for a People Coordinator to join our busy and supportive People Team at our Ward Security HQ. This is an exciting opportunity for someone with previous administration, HR, recruitment or business support experience who wants to develop their knowledge and build a long-term career within the People profession.

This is much more than an administrative role. You'll gain hands-on exposure to a wide range of People activities, working alongside experienced People professionals and supporting colleagues and managers across the business.

Location: Chatham Dockyard, Kent

Working Pattern: Monday to Friday

Hours: 37.5 hours per week

Salary: £27,000 per annum

What will you be doing?

As a People Coordinator, you'll play an important role in keeping the People function running smoothly and providing a professional and responsive service to employees, managers and external stakeholders.

Your responsibilities will include:

• Managing the People inbox, ensuring enquiries are acknowledged, prioritised and responded to or escalated within agreed timescales.
• Providing day-to-day administrative support across the People Team, including correspondence, documentation, records and general coordination.
• Coordinating meetings, diaries, meeting packs, notes and supporting documentation.
• Producing reports, presentations and management information, ensuring People data is accurate and well maintained.
• Supporting onboarding, employee changes and leaver administration.
• Building positive working relationships with colleagues, managers and members of the wider People Team.

You’ll have the opportunity to develop valuable experience supporting a variety of Employee Relations activities, including:

• Disciplinary, grievance, capability, probation and absence processes.
• Consultation and organisational change activity.
• Preparing letters, case documentation, trackers and supporting materials.
• Coordinating hearings, meetings and consultations.
• Supporting redundancy and TUPE administration.
• Assisting with external legal processes through accurate administration and document preparation.

What are we looking for?

You’ll need:

• Previous administration experience, ideally within People, HR, recruitment or a business support environment.
• Excellent organisational skills and the ability to manage multiple priorities.
• Strong written and verbal communication skills.
• A professional, approachable and customer-focused manner.
• Confidence using Microsoft Office, including Outlook, Word, Excel, PowerPoint and Teams.
• The ability to manage confidential and sensitive information with professionalism and discretion.
• A proactive and collaborative approach.
• A genuine willingness to learn and develop a career within the People profession.

It would be great if you also have:

• Previous experience within a People or HR environment.
• An awareness of Employee Relations processes, employment legislation, TUPE or Employee Liability Information.
• Experience using Dayforce or another HR information system.
• An interest in People technology, reporting, automation or AI.
• A CIPD Level 3 qualification, or a willingness to work towards one.

Why join us?

If you're looking for a role where you can learn, develop and make a genuine contribution, this could be the opportunity for you.

You'll be joining a People Team where your ideas are welcomed, your development is supported and you'll have the opportunity to build experience across a broad range of People activities.

Who We Are:

Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.

We seek the best talent to uphold our vision "We look after our people; our people look after our clients. We aim to retain and attract the very best of both".

Why Work For Us?

Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.

We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.

To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.