Guest Experience Receptionist

Valor Hospitality Careers - UK; Leicester; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Valor team member rates

Discounted stays for friends andfamily

50% discount when dining

Free meals while on duty

Access to high-street discounts

Cycle To Work Scheme

Refer-a-friend bonuses

Job summary

Holiday Inn Leicester is seeking a friendly, energetic Receptionist to set the tone for guests’ stays. You’ll greet guests, offer information about hotel services, and be the face of the hotel for guests dining, meeting rooms and staying guests.

The role requires a natural hospitality charm and a passion for service. Experience in branded hotels is ideal but not essential, as full training will be provided; shifts cover 7 days a week with flexible patterns discussed at interview.

Qualifications

• Experience in hospitality or customer-facing roles preferred.
• Ideal to have branded hotel experience, though not essential; full training provided.

Responsibilities

• Greet guests warmly and deliver informative service.
• Answer questions about hotel services, facilities and local area.

Skills

Hospitality

Customer service

Communication

Job description

Holiday Inn Leicester is seeking a friendly, energetic Receptionist to set the tone for guests’ stays. You’ll greet guests, offer information about hotel services, and be the face of the hotel for guests dining, meeting rooms and staying guests.

The role requires a natural hospitality charm and a passion for service. Experience in branded hotels is ideal but not essential, as full training will be provided; shifts cover 7 days a week with flexible patterns discussed at interview.