Head of Visitor Experience & Engagement

Firstsite; Colchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

Firstsite is looking for an enthusiastic and experienced Visitor Experience Manager to shape and deliver our Visitor Experience operation, helping us create an outstanding experience for everyone who walks through our doors.

You’ll play a key role in shaping how visitors experience our building, exhibitions and programme – making sure people feel welcomed, engaged and inspired, while also ensuring our visitor-facing operation is efficient, well organised and commercially effective.

Job description

Firstsite is looking for an enthusiastic and experienced Visitor Experience Manager to shape and deliver our Visitor Experience operation, helping us create an outstanding experience for everyone who walks through our doors.

You’ll play a key role in shaping how visitors experience our building, exhibitions and programme – making sure people feel welcomed, engaged and inspired, while also ensuring our visitor-facing operation is efficient, well organised and commercially effective.