Head of Underwriting Operations - Specialist Combined

TieTalent; Leatherhead; Hybrid; GBP 90,000 - 115,000; Full time

Benefits offered by this job

Dynamic and supportive team

Professional development and career progression

Competitive salary and benefits package

Competitive salary

Broker relationships

Job summary

A leading insurance group in Leatherhead is seeking a Head of Underwriting Operations. This executive role involves overseeing operational and underwriting performance, driving income generation through broker services, and building strong partner relationships. The position offers hybrid working options, competitive salary, and professional development opportunities in a dynamic environment.

Qualifications

• Lead and inspire managers and teams to deliver results and a high-performance culture.
• Drive income through broker service, new business, and renewals.
• Collaborate with the MGU to meet carrier expectations and support new products.
• Build strong relationships with internal and external partners.
• Translate strategic plans into actionable goals and priorities.
• Champion customer and broker interests and ensure Consumer Duty standards.
• Hold delegated responsibility for Customer Service, Product Governance, Training & Competence, and Wholesale Sales.

Responsibilities

• Lead and inspire managers and teams to deliver business results.
• Drive income generation through broker service, new business, and renewals.
• Work closely with MGU to meet underwriting performance expectations.
• Build strong relationships with partners.
• Translate strategic plans into actionable goals.
• Champion customer and broker interests, delivering excellent service.
• Hold delegated responsibility for Customer Service, Product Governance, Training & Competence, and Wholesale Sales, ensuring regulatory compliance and good customer outcomes.

Job description

Head of Underwriting Operations - Specialist Combined

TieTalent, Leatherhead, England, United Kingdom

Q Underwriting (part of PIB Group) is seeking a dynamic proven leader to drive the day-to-day management, development, and success of our Specialist Combined business. You'll oversee operational and underwriting performance, delivering on financial, customer, product, and governance objectives.

Responsibilities

• To lead and inspire managers and teams to deliver business results and a high-performance culture.


• Drive income generation through broker service, new business, and renewals.


• Work closely with the MGU to ensure underwriting performance meets carrier expectations and support new product development.


• Build strong relationships with internal and external partners.


• Translate strategic plans into actionable goals and priorities.


• Champion customer and broker interests, delivering excellent service and meeting Consumer Duty standards.


• Hold delegated responsibility for Customer Service, Product Governance, Training & Competence, and Wholesale Sales, ensuring regulatory compliance and good customer outcomes.

Benefits

• The opportunity to join a dynamic and supportive team within a leading insurance group.


• Hybrid working offered from Leatherhead Office


• Professional development and career progression opportunities.


• Competitive salary and benefits package.


• The chance to work with a variety of insurance products and develop strong relationships with brokers and clients.

Why PIB Group?

PIB Group is one of the UK's fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters. We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be. We also value ambition and creative thinking. You don't have to tick every box to apply, if you bring fresh ideas and a drive to grow.

Inclusion & Accessibility

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.

Seniority level

Executive

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Technology, Information and Internet