Head of Training & Competence

JR United Kingdom; Swindon; On-site; GBP 60,000 - 100,000; Full time

Job summary

An ambitious financial services firm is seeking a dynamic Head of Training & Competence to enhance their Supervision Framework. In this pivotal role, you will oversee T&C activities, ensuring compliance with relevant handbooks and policies while leading teams to achieve positive consumer outcomes. Your strategic leadership will be crucial in identifying risks and optimizing resources, all while representing the firm at industry events. This is a unique opportunity to make a significant impact in a supportive culture that values inclusivity and excellence.

Qualifications

• Demonstrable experience leading T&C functions within a regulated firm.
• Ability to engage and influence senior stakeholders effectively.

Responsibilities

• Oversee delivery of T&C activity ensuring robust oversight of ARs.
• Lead teams to deliver positive consumer outcomes through a customer-centric vision.

Skills

Leadership

T&C Supervisory Oversight

Risk Management

Stakeholder Engagement

Education

Experience in regulated financial services

Strategic leadership experience

Tools

FCA Data Submission

T&C Handbooks

Job description

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Head of Training & Competence, Swindon, Wiltshire

Client: Davies Talent Solutions

Location: Swindon, Wiltshire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 5

Posted: 24.04.2025

Expiry Date: 08.06.2025

Job Description:

Our client, an ambitious & growing financial services firm, known for their inclusive & supportive culture, are looking to appoint a dynamic Head of Training & Competence to own, develop and enhance the Supervision Framework to ensure robust oversight of ARs and advisers across the business.

As a key member of the Assurance senior leadership team, you will act as the subject matter expert on T&C Supervisory oversight - integral in maintaining strong AR oversight controls to keep the partnership safe.

The role will:

1. Oversee delivery of all T&C activity in line with relevant T&C handbooks, policies and procedures, evidencing holistic oversight of ARs.
2. Lead all managers and teams to deliver consistent positive consumer outcomes through a customer-centric vision.
3. Identify opportunities within firms and advisers to reduce risk and drive positive outcomes for consumers.
4. Identify trends and opportunities to optimise supervisory resource.
5. Deliver the Certification and Conduct Rules controls as part of SMCR.
6. Represent the firm at Industry T&C related events, groups or committees.
7. Provide accurate and timely FCA data submissions.

The ideal candidate will have demonstrable experience leading T&C functions within a regulated firm; be a strategic leader that has designed a T&C Scheme, Supervision Framework or AR oversight, in line with FCA expectations; have proven experience in leading large & geographically dispersed teams whilst managing a budget of £1mil+; possess full working knowledge of effective SMCR controls; with the ability to engage and influence senior stakeholders.