Head of Training & Competence

Davies Talent Solutions; Swindon; On-site; GBP 60,000 - 100,000; Full time

Job summary

An ambitious financial services firm is seeking a dynamic Head of Training & Competence to enhance their Supervision Framework. This pivotal role involves overseeing T&C activities, ensuring compliance with regulations, and leading teams to deliver exceptional consumer outcomes. The ideal candidate will possess extensive experience in T&C functions within regulated environments, showcasing strategic leadership and a strong understanding of risk management. Join a supportive culture where your expertise will drive positive change and maintain robust oversight across the business. This is a fantastic opportunity to make a significant impact in a growing organization.

Qualifications

• Demonstrable experience leading T&C functions within a regulated firm.
• Proven experience in designing T&C Schemes and Supervision Framework.

Responsibilities

• Oversee delivery of all T&C activity ensuring robust oversight of ARs.
• Lead managers to achieve positive consumer outcomes through a customer-centric vision.

Skills

Leadership

Regulatory Compliance

Risk Management

Stakeholder Engagement

Education

Experience in T&C functions

Knowledge of FCA regulations

Job description

Our client, an ambitious & growing financial services firm, known for their inclusive & supportive culture, are looking to appoint a dynamic Head of Training & Competence to own, develop and enhance the Supervision Framework to ensure robust oversight of ARs and advisers across the business.

As a key member of the Assurance senior leadership team, you will act as the subject matter expert on T&C Supervisory oversight - integral in maintaining strong AR oversight controls to keep the partnership safe.

The role will:

• Oversee delivery of all T&C activity in line with relevant T&C handbooks, policies and procedures, evidencing holistic oversight of ARs.
• Lead all managers and teams to deliver consistent positive consumer outcomes through a customer-centric vision.
• Identify opportunities within firms and advisers to reduce risk and drive positive outcomes for consumers.
• Identify trends and opportunities to optimise supervisory resource.
• Deliver the Certification and Conduct Rules controls as part of SMCR.
• Represent the firm at Industry T&C related events, groups or committees.
• Provide accurate and timely FCA data submissions.

The ideal candidate will have demonstrable experience leading T&C functions within a regulated firm; be a strategic leader that has designed a T&C Scheme, Supervision Framework or AR oversight, in line with FCA expectations; have proven experience in leading large & geographically dispersed teams whilst managing a budget of £1mil+; possess full working knowledge of effective SMCR controls; with the ability to engage and influence senior stakeholders.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Quality Assurance, Training, and Other