Head of Tech Performance & Insights

Kingfisher plc; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Kingfisher is seeking a leader to own the Performance & Insights capability for Technology, driving a clear line of sight between strategy, execution and measurable progress. You will embed performance standards, governance and value-based metrics across Technology.

You will partner with Finance, Portfolio and senior leaders to translate data into executive-level insights, supporting decision-making and continuous improvement.

Qualifications

• Strong experience leading performance, strategy, planning or transformation activities within a complex Technology organisation.
• Proven expertise in performance frameworks, including OKRs, KPIs and organisational health measures, and in supporting senior performance reviews and decision-making forums.
• Experience with performance reporting, analytics, automation and visualisation tools, plus a strong understanding of data quality and governance.

Responsibilities

• Lead the development and ongoing evolution of the Technology Performance Framework and OKR approach, embedding consistent standards for measuring performance, value and organisational health.
• Own and continuously improve the Technology performance cadence, measures and governance, providing senior leaders with a clear view of progress against strategic objectives.
• Define and embed strategic, operational and organisational measures, ensuring clear ownership, definitions, data quality and effective reporting, automation and AI.
• Translate complex data into executive-ready insight, narratives and recommendations that support strategic decision-making, prioritisation, accountability and action.
• Build trusted partnerships across Technology, Finance, Portfolio and business stakeholders, acting as a trusted advisor to the Technology Leadership Team through evidence-led insight.
• Drive the maturity of Technology performance management, turning insight into continuous improvement while leading and developing the Performance & Insights team.

Skills

Leadership

Performance management

OKRs

Data analytics

Stakeholder management

Strategic thinking

Job description

Kingfisher is seeking a leader to own the Performance & Insights capability for Technology, driving a clear line of sight between strategy, execution and measurable progress. You will embed performance standards, governance and value-based metrics across Technology.

You will partner with Finance, Portfolio and senior leaders to translate data into executive-level insights, supporting decision-making and continuous improvement.