Head of Supply Chain

Club L London; Manchester; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading online retailer is seeking a Head of Supply Chain to lead their global operations. This pivotal role will manage the entire product journey, ensuring efficiency and high standards while fostering a collaborative team environment. Candidates should have extensive experience in supply chain management, ideally within the fashion retail sector, and a proven track record in strategic leadership.

Benefits

Bi-annual bonus scheme

25 days of annual leave plus bank holidays

Extra day off for your birthday

Flexible working hours

40% staff discount

Cycle to work scheme

Healthcare Cashplan

Free onsite gym

Enhanced pension contribution

Free snacks, drinks & treats

Qualifications

• 5+ years of proven leadership in global supply chain operations.
• In-depth knowledge of international trade compliance and customs regulations.
• Experience in e-commerce or retail environments.

Responsibilities

• Define and execute end-to-end supply chain strategy.
• Oversee product lifecycle from sourcing to delivery.
• Manage global logistics network and ensure compliance.

Skills

Leadership

Commercial Insight

Operational Excellence

Education

Bachelor’s degree in Supply Chain, Logistics, Business, or a related field

Tools

ERP systems

WMS

SCM technologies

Job description

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About Us

Club L London are the next-generation online retailer refining accessible luxury for forward-thinking women worldwide. Delivering timeless and trend-oriented styles in sizes 4-20 for every life moment, we design proudly in-house in the UK; with premium quality, exceptional fit and affordable style at the forefront.

About Us

Club L London are the next-generation online retailer refining accessible luxury for forward-thinking women worldwide. Delivering timeless and trend-oriented styles in sizes 4-20 for every life moment, we design proudly in-house in the UK; with premium quality, exceptional fit and affordable style at the forefront.

Collaboration, communication and curiosity drive our extraordinary workforce – an ambitious team of diverse, experienced and up-and-coming talents that we think you’d fit right into.

A role at Club L is more than a job, it’s a lifestyle for the innovative, inspired and intuitive thinker.

The Role

Club L London is scaling new heights, we are looking for a commercially astute and visionary Head of Supply Chain to lead and elevate our global supply chain operations.

This is a pivotal leadership role, responsible for managing the entire product journey—from global sourcing and inbound logistics to warehousing, fulfilment, and last-mile delivery. Your mission to deliver a smooth, cost-effective, experience that satisfies both business demands and logistic operations.

You’ll play a key role in building a robust, scalable, and tech-enabled supply chain that not only supports our rapid growth but also upholds the high standards of excellence that define Club L London.

Key Responsibilities

Strategic Leadership

• Define and execute Club L London’s end-to-end supply chain strategy in line with our brand vision, commercial goals, and operational growth plans.
• Lead and inspire a high-performing team across procurement, logistics, planning, distribution, and fulfilment.
• Partner with C-suite and senior leadership to align supply chain initiatives with business-wide priorities and expansion roadmaps.
• Lead and develop the supply chain team to ensure effective coordination of operations, whilst fostering a collaborative and dynamic team environment.
  
  

Supply Chain Execution

• Oversee the full product lifecycle—from sourcing and production to warehousing and delivery—ensuring high efficiency, precision, and speed to market.
• Collaborate closely with Product Development and Warehousing to uphold product quality, availability, and delivery timelines across all channels.
• Identify cost-saving opportunities while maintaining premium service standards and upholding existing supplier relations
  
  

International Logistics & Trade Compliance

• Manage a global logistics network, optimising freight (air, sea, land) to balance speed, cost, and customer expectations.
• Ensure strict adherence to international trade laws, customs compliance, and documentation standards across all regions.
  
  

Procurement & Supplier Partnerships

• Cultivate strategic, long-term relationships with leading global manufacturers, mills, and logistics providers to ensure agility and resilience in our supply chain.
• Negotiate supplier terms that support both quality and commercial targets.
  
  

Inventory & Demand Planning

• Leverage data analytics to drive demand forecasting and dynamic inventory planning, minimising stockouts and overstocking.
• Work cross-functionally to ensure stock availability supports product launches, campaigns, and seasonal peaks.
  
  

Technology & Process Excellence

• Lead the implementation and optimisation of ERP, WMS, and SCM technologies to improve tracking, visibility, and decision-making.
• Continuously enhance operational workflows through automation, digitisation, and KPI-driven performance management.
  
  

Risk, Resilience & ESG Sustainability

• Proactively manage global supply chain risks—including supplier disruption, political instability, and logistical bottlenecks.
• Embed ethical and sustainable practices across the supply chain, ensuring Club L London meets its ESG commitments and customer expectations.
  
  

Qualifications:

• Bachelor’s degree in Supply Chain, Logistics, Business, or a related field (or equivalent experience).
• 5+ years of proven leadership in global supply chain operations, ideally within fashion, e-commerce or retail.
• In-depth knowledge of international trade compliance, Incoterms, customs regulations, and cross-border logistics.
• Strong leadership, commercial insight, and operational excellence in a high-growth environment.
  
  

Preferred Experience:

• Track record managing complex supply chains across Asia, North America, the Middle East, and Europe.
• Experience with modern ERP and SCM systems such as Business Central, PeopleVox, SAP, or similar.
• Thrives in a dynamic, trend-driven retail environment, with a passion for ecommerce and operational innovation.
  
  

What's on offer?

• Bi-annual bonus scheme
• 25 days of annual leave (plus bank holidays)
• Extra day off for your birthday
• Flexible working hours around core hours of 10-4
• 40% staff discount across Club L and Lavish Alice products
• Cycle to work scheme
• Healthcare Cashplan
• Free onsite gym
• Enhanced pension contribution
• Enhanced maternity and sick pay
• Free snacks, drinks & treats
• Social events

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail Apparel and Fashion

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