Head of Solutions Consulting

black.ai; London; On-site; GBP 80,000 - 120,000; Full time

Job summary

A leading company specializing in creative software is seeking a visionary leader for its Solutions Consulting team. This role focuses on building and scaling a high-performance team to drive enterprise success through design-led solutions. The candidate will collaborate with various functions, enhancing customer engagements and business value.

Benefits

Equity packages

Inclusive parental leave policy

Annual Vibe & Thrive allowance

Flexible leave options

Qualifications

• Experience scaling pre-sales or solutions consulting in SaaS.
• Ability to translate product value into business outcomes.
• Experience leading distributed teams.

Responsibilities

• Build and scale a global Solutions Consulting team.
• Drive pre-sales impact and lead customer engagements.
• Collaborate with cross-functional teams to influence strategy.

Skills

Leadership

Communication

Collaboration

Strategic Thinking

Storytelling

Customer-centric Thinking

Job description

Job Description

About the Group

We’re the Enterprise Sales team within the Sales & Success Supergroup. Our mission is to empower organisations of all sizes to communicate visually, collaborate seamlessly, and design at scale. From global brands to nimble disruptors, we partner closely with customers to unlock their creative potential with Canva. As a team, we combine strategic thinking, customer obsession, and cross-functional collaboration to deliver high-value outcomes and exceptional user experiences.

About the Role

As Canva’s Enterprise business accelerates, we're looking for a visionary leader to build and scale a world-class Solutions Consulting team. This isn’t a role for a player-coach - it’s for a builder, a connector, and an evangelist. You’ll shape how Canva shows up in the market, drive enterprise impact through design-led solutions, and lead a globally distributed team that helps customers see, feel, and believe the business value Canva delivers.

This is a unique opportunity to define what “exceptional” looks like for Solutions Consulting at Canva - and then scale it.

What you’ll do:

Build and scale a team of high-performing Solution Consultants across the globe (London, Sydney, Texas & San Francisco)

Create the vision and framework for Solution Consulting at Canva—org design, performance metrics, playbooks

Be an evangelist, both internally and externally—translating Canva’s creative platform into business value across functions, industries and use cases

Drive pre-sales impact, partnering with Sales & Success leaders to accelerate pipeline, improve win rates, and increase deal velocity

Lead from the front in customer engagements, guiding teams on how to run discovery, co-design solutions, and position Canva as a design and workflow powerhouse

Collaborate cross-functionally with Product, Marketing, Enablement, and Customer Success to influence roadmap and go-to-market strategy

Scale enablement—develop repeatable demos, frameworks, and education content that drives consistency and confidence across teams

What we're looking for

A strategic leader with experience scaling pre-sales or solution consulting functions in a high-growth SaaS or design-forward company

A natural storyteller and evangelist who can translate product value into business outcomes across all customer personas—from creative teams to C-suites

A builder’s mindset—you’ve created performance metrics & goals for solution consulting teams before and know how to scale what works

A strong background in design, creative tooling, or workflow transformation, paired with commercial fluency and customer-centric thinking. You understand the the craft.

Experience leading globally distributed teams, creating clarity, alignment, and purpose across time zones

Strong collaborator who thrives in ambiguity and connects the dots across people, products, and opportunities

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Please note that interviews are conducted virtually.