Head of Service & Growth - Field-Based, UK Travel

Fidelis Resourcing Limited; United Kingdom; On-site; GBP 90,000 - 120,000; Full time

Job summary

A leading manufacturer of technology solutions in the UK is seeking a proven Head of Service to lead a successful service team. This role involves setting service standards, supporting team members, and building strong customer relationships while unlocking new service opportunities. Candidates must have extensive leadership experience, particularly in the food industry, and a background in engineering. This is a field-based position requiring travel across the UK.

Qualifications

• Extensive experience and track record of service leadership, ideally in the food industry.
• Background in engineering and capital equipment.
• Passionate about building long term customer relationships and unlocking new service opportunities.

Responsibilities

• Set the benchmark and clear expectations for service delivery standards.
• Guide and support the service team with all aspects of service delivery.
• Establish strong and effective working relationships with customers.

Job description

A leading manufacturer of technology solutions in the UK is seeking a proven Head of Service to lead a successful service team. This role involves setting service standards, supporting team members, and building strong customer relationships while unlocking new service opportunities. Candidates must have extensive leadership experience, particularly in the food industry, and a background in engineering. This is a field-based position requiring travel across the UK.