Head of Service Charge

Churchill Estates Management Ltd; Ringwood; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading property management company is seeking a Senior Manager based in Ringwood to oversee service charge operations. The ideal candidate will possess strong leadership skills, a solid understanding of leasehold management, and advanced IT capabilities. This role offers a competitive salary, excellent benefits, and the opportunity to influence company processes while working within a dynamic team.

Benefits

Annual holiday entitlement of 25 days + Bank Holidays

Day off on your Birthday

Private medical insurance

Health screening

Life Assurance

Eye Care reimbursement

Employee assistance programme

Free on-site parking

Qualifications

• Demonstrable understanding of leasehold management and Service Charge legislation.
• Strong IT skills particularly in MS Office with advanced Excel skills.
• Experience leading teams and managing stakeholders.

Responsibilities

• Manage and drive forward the Service Charge Team.
• Ensure accurate preparation of service charge budgets and accounts.
• Work closely with external stakeholders and the Group Finance function.

Skills

Management skills

Organisational skills

IT skills

Advanced Excel skills

Education

Property Institute's Level 3 qualification in Leasehold Management

Tools

Qube Property Management System

Job description

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• Location:Ringwood (office based) BH24 3FA
• Hours:Monday to Friday, 37 hours per week
• Package:Competitive salary plus excellent Colleague benefits
  

About the role

As part of the Senior Management Team reporting to the Managing Director, the scope of the role is both strategic and operational. This is a great opportunity to shape and improve processes, manage, motivate and drive forward the Service Charge Team acting as an important voice on various projects across the business.

You will ensure that all service charge budgets and accounts are prepared accurately, within CEM workflow timeframes and in accordance with current legislation, lease requirements and industry practice. You will also have responsibility for the Transactional Service Charge Team, this includes Sales/Purchase Ledger and Credit Control functions.

The role is varied, holding key relationships with external stakeholders such as solicitors, banks, accountants, auditors, government bodies, suppliers, owners and other industry bodies relevant to the Service Charge function. In addition, you will work closely with the Group Finance function, which is also based in Ringwood, to share best practice.

About you

We’re looking for a strong people leader with excellent management skills, highly motivated and organised, with the ability to prioritise and work with other senior Colleagues to assist in moving our business forward. Due to the high levels of reporting, you will need to have strong IT skills particularly with MS Office and importantly advanced Excel skills. Experience using software such as Qube Property Management System would be a strong advantage, but not essential.

This role would be a good opportunity for someone seeking to progress their career to a Head of Department, or equally someone who is currently operating at that level but is seeking to find a role where they can lead and support a team of finance Colleagues through a program of change.

It is essential that you hold the Property Institute’s Level 3 qualification in Leasehold Management. You will need to have demonstratable understanding of leasehold management and Service Charge legislation.

How you’ll be rewarded

• Annual holiday entitlement of 25 days + Bank Holidays
• Day off on your Birthday
• Private medical insurance
• Health screening
• Life Assurance
• Eye Care reimbursement
• Employee assistance programme
• Bright, contemporary offices in Ringwood with free, on-site parking

We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story apply today.

We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read ourPrivacy Policy.

About us

We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation.

We manage over 270 developments nationally. That means we oversee more than 10,000 apartments, providing property services and customer care to over 12,000 retired people.

However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future.

Join us and be part of a professional, award winning, customer focused team.

Our Company Values TORCH:Trust/Openness/Respect/Communication/Honesty

We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read ourPrivacy Policy.