Head of Sales Operations & Growth Enablement

Bestway-Group; Nottingham; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Pension

22 days annual leave

Life Assurance

Private Medical

Competitive salary

Job summary

Bestway Group is seeking an experienced Head of Sales Operations to lead and optimise sales support, performance management, pricing, reporting, and operational effectiveness across the business. This role drives profitable growth and enhances sales productivity through data-led decisions and strong CRM governance.

You will ensure seamless collaboration among stakeholders, develop robust commercial dashboards, and support territory planning and incentive schemes within a diversified,

Qualifications

• Foodservice wholesale experience
• Experienced sales operations leader
• Commercially driven and results oriented
• CRM leadership experience
• Ability to leverage data for decisions
• Continuous improvement mindset
• Customer-first mindset

Responsibilities

• Lead Sales Operations across field sales, telesales, national accounts and BD teams
• Own telesales operation improvements and efficiency
• Develop and implement strategies to boost sales efficiency and revenue growth
• Set up sales processes, KPIs, and performance frameworks
• Drive continuous improvement in operations and customer experience
• Support forecasting, budgeting and pipeline analysis
• Deliver insights on profitability, customer trends and product mix
• Produce regular dashboards and executive reports for leadership
• Monitor pricing, rebates, promotions and margins
• Collaborate with sales leadership on territory planning and incentives
• Develop tools and processes to improve sales execution
• Oversee onboarding and training in operational best practices
• Lead CRM governance and data quality initiatives
• Identify automation opportunities and digital improvements

Skills

Sales operations leadership

CRM governance

Data-driven decision making

Tools

CRM systems

Reporting dashboards

Job description

Bestway Group is seeking an experienced Head of Sales Operations to lead and optimise sales support, performance management, pricing, reporting, and operational effectiveness across the business. This role drives profitable growth and enhances sales productivity through data-led decisions and strong CRM governance.

You will ensure seamless collaboration among stakeholders, develop robust commercial dashboards, and support territory planning and incentive schemes within a diversified,