Head of Sales & Business Development

The Stafford London; London; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading luxury hotel in London is seeking a Head of Sales & Business Development to elevate its brand presence and drive new business. The ideal candidate will have extensive hotel sales experience, a proactive approach, and the ability to manage a sales team effectively. This role offers competitive benefits, including private healthcare and a generous holiday allowance.

Benefits

30 days holiday

Private Healthcare option

Employee recognition programme

Training and development opportunities

50% Food and Beverage discount

Qualifications

• Proven sales professional with extensive hotel sales experience.
• Previous managerial experience is a must.
• Highly organised, multitasking individual.

Responsibilities

• Develop and implement a comprehensive sales strategy.
• Manage new and existing Group sales of the hotel.
• Prepare and send Group proposals.

Skills

Sales experience

Business development

Communication skills

Organizational skills

Attention to detail

Tools

Excel

Word

PowerPoint

Opera programmes

Job description

We are currently looking for an experienced and motivated Head of Sales & Business Development to join our team at The Stafford London hotel. This role requires a positive candidate with a proactive and results-driven approach to promoting and selling the hotel as a luxury destination.

This position is key in elevating the hotel’s brand presence, driving new business, managing the sales team, and achieving all sales targets.

About The Stafford London

Situated just off Piccadilly, in the heart of historic St James’s, Mayfair, The Stafford London is one of the finest luxury 5-star hotels in the Capital. It holds 5 AA Red Stars for its excellence.

The Stafford London is ideally located for West End theatres, dining, and shopping at Bond Street, Jermyn Street, and Regent Street. Green Park underground & Victoria Station are within walking distance. Surrounded by art galleries and museums, the property is next to royal palaces and parks.

About the role, what will I be doing?

• Develop and implement a comprehensive sales strategy aligned with the company's business goals.
• Analyze market trends, customer needs, and competitors to identify growth opportunities.
• Monitor sales performance metrics and KPIs to track revenue progress.
• Manage new and existing Group sales to ensure customer satisfaction and revenue targets.
• Prepare and follow up on Group proposals through to contracting.
• Participate in sales blitzes, trade shows, workshops, and exhibitions.
• Manage current portfolio of local corporate clients, groups, and agents.
• Maintain regular communication and ensure repeat business.
• Complete weekly/monthly sales reports detailing activities and financial results.
• Generate revenue in the Local Corporate and Groups segments.
• Familiarize with competitors’ services, facilities, and rates, visiting regularly where possible.
• Manage and train the sales team.
• Understand the hotel’s products, history, and facilities.
• Collaborate with marketing teams on presentations and promotional materials.
• Participate in planning and executing marketing campaigns to support sales initiatives.

Who are we looking for?

• Proven sales professional with extensive hotel sales experience within a premium organization.
• Experience in business development and acquiring new clients from new markets.
• Driven to achieve revenue goals.
• Polished verbal and written communication skills.
• Excellent personal presentation standards.
• Proficiency in Excel, Word, and PowerPoint.
• Knowledge of Opera systems is advantageous but not essential.
• Previous managerial experience is required.
• Highly organized, multitasking, positive attitude, and team-oriented.
• Ability to manage priorities and ensure optimal business results.
• Exceptional attention to detail.

Our Benefits Include

• 30 days holiday, increasing to 33 with service.
• Private healthcare and life insurance options.
• Rewards and lifestyle benefits.
• Employee recognition programs.
• Training and development opportunities.
• Access to Wagestream app.
• Referral scheme: £1000 for referring a Chef, £500 for other positions (terms apply).
• Interest-free season ticket loan.
• 50% Food and Beverage discount.

If this role excites you and you are enthusiastic about our hotel and team, we would love to hear from you! Please apply now. The successful candidate must already have eligibility to work in the UK.