Head of Roastery Operations & Innovation

Caravan Coffee Roasters Ltd; Greater London; On-site; GBP 90,000 - 140,000; Full time

Benefits offered by this job

50% off all food in Brew Bars

Dining discount at our restaurants

Weekly roastery team lunch

All coffee on site

Weekly allowance of coffee for home

Bike to work scheme

Mental health and well-being support

Financial health education and support

Leadership training and development

Birthday & Anniversary voucher for our

Internal career progression

Job summary

Caravan Coffee Roasters Ltd in North London is seeking a Hands-on Head of Operations to lead our roastery and end-to-end operations. You will own planning, procurement, production, fulfilment and customer experience while driving cost efficiency and quality.

We seek an experienced operator with a lean mindset who can lead teams through change, manage budgets and build a scalable operation that supports growth across our cafes and direct customers.

Qualifications

• Senior operations experience in food, beverage or FMCG manufacturing.
• Lean/Six Sigma mindset with track record of improvements.
• Hands-on leadership with ability to troubleshoot and act.

Responsibilities

• Lead and develop Operations and Customer Experience teams to build high-performing culture.
• Own budgets, drive purchasing, resourcing, production and fulfilment efficiency.
• Ensure Health & Safety, risk management and compliance (SALSA, Fairtrade).
• Embed B Corp principles and sustainability improvements across operation.
• Own S&OP, translate forecasts into production and inventory plans.
• Drive lean manufacturing, reduce waste and improve workflows.
• Lead major change and automation projects from business case to implementation.
• Use AI to simplify planning and reporting workflows.
• Maintain inventory accuracy in Unleashed as truth source.

Skills

Senior operations

Lean mindset

Hands-on leadership

People leadership

Commercial planning

Supply chain

AI/automation

Tools

Unleashed

Job description

Caravan Coffee Roasters Ltd in North London is seeking a Hands-on Head of Operations to lead our roastery and end-to-end operations. You will own planning, procurement, production, fulfilment and customer experience while driving cost efficiency and quality.

We seek an experienced operator with a lean mindset who can lead teams through change, manage budgets and build a scalable operation that supports growth across our cafes and direct customers.