Head of Retail

ISQ Recruitment Ltd; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK drinks and hospitality brand seeks a Head of Retail to shape their retail future. This role involves managing multiple retail stores, maximizing profitability, and maintaining high operational standards. The ideal candidate will have significant retail experience, a commercial mindset, and strong leadership qualities.

Benefits

Car allowance

Pension scheme

Life assurance

33 days holiday, including Bank Holidays

Wellbeing programmes

Employee discounts

Qualifications

• Current/recent experience in a Head of Retail position.
• Proven track record of maximizing profitability.
• Good knowledge of spirits, wines, and beers.

Responsibilities

• Lead strategic and operational management of multiple retail stores.
• Maximise retail profitability through effective cost control.
• Inspire, develop, and lead Store Managers and teams.

Skills

Commercial Mindset

Customer Service

Leadership

Communication Skills

Job description

Head of Retail

Sector: FMCG - Retail

Location: Suffolk

Employment Type: Full-time, Permanent

Salary: Competitive - to be discussed

Working Days: Monday to Friday

ISQ Recruitment are supporting a well-respected British drinks and hospitality brand in their search for a Head of Retail.

This is a rare opportunity to shape the retail future of a company known for quality, sustainability, and connection to the community. With a network of retail outlets and enviable product range, you’ll play a pivotal role in delivering commercial performance while upholding brand integrity and customer experience.

The successful candidate must have a full UK driving license, access to their own vehicle, and full Right to Work in the UK (sponsorship not provided).

Benefits

• Competitive salary
• Car allowance
• Pension scheme
• Life assurance
• 33 days holiday, including Bank Holidays
• Wellbeing programmes
• Employee discounts

Key Responsibilities

• Lead the strategic and operational management of multiple retail stores
• Support website functionality to drive omni-channel growth
• Maximise retail profitability through effective cost control, budget management, and data-driven decision making
• Inspire, develop, and lead Store Managers and teams
• Champion commercial performance, identifying and driving sales opportunities across all retail touchpoints
• Maintain high operational standards and ensure readiness for key trading events and seasonal opportunities
• Build strong internal and external stakeholder relationships to align retail goals with broader business objectives

Qualifications & Criteria

• Current / recent experience in a Head of Retail position
• Proven track record of maximising profitability of retail operations
• Good knowledge of spirits, wines, and beers
• Strong commercial mind with a passion for customer service
• Hands-on, approachable, and collaborative leadership style
• Excellent communication skills
• Full UK driving license and access to own vehicle

If you're ready to drive meaningful impact in a business with their eye on the future, please click to apply now.

Please note: Sponsorship is not available for this position. Applicants must have full Right to Work in the UK.