Head of Restart Programme

Trigon Recruitment Ltd; Luton; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

20 days annual leave

Birthday leave

Company pension

Recognition awards

Job summary

Trigon Recruitment Ltd is seeking a Head of Restart Programme in Aylesbury to lead the operational delivery of the Restart contract. You will ensure KPIs, safeguarding and quality standards, while driving performance and contractor relationships.

The role requires senior management experience in employability or welfare-to-work contracts, with a strong track record in leading high-performing teams and delivering contract targets.

Qualifications

• Management experience with senior teams leading target-driven delivery.
• Proven track record in government-funded employability or welfare-to-work contracts.
• Strong contract performance, KPI delivery and reporting capabilities.
• Excellent leadership, coaching and people management skills.
• Experience with compliance, quality assurance and performance improvement.

Responsibilities

• Lead the operational delivery of the Restart Programme.
• Manage, coach and develop a high-performing delivery team.
• Ensure contractual KPIs, quality measures and financial targets are achieved.
• Monitor performance through management information, forecasting and dashboards.
• Develop and implement improvement plans where required.
• Build and maintain relationships with commissioners, partners and stakeholders.
• Ensure compliance, safeguarding and quality requirements are met.
• Produce management information and contract reports.
• Support business growth by identifying opportunities and promoting collaboration.
• Conduct audits, observations, performance reviews and coaching sessions.
• Lead on performance recovery planning where necessary.
• Drive an exceptional customer experience for participants throughout their journey.

Skills

Leadership

Contract performance management

Stakeholder management

Analytics & reporting

People management

Education

Management qualification or equivalent

Job description

Head of Restart Programme

Location: Aylesbury

Salary: £45,000 + Performance Bonus (OTE)

Job Type: Full Time | Permanent

Hours: 37.5 hours per week (Monday-Friday)

About Our Client

Our client is an established organisation delivering government-funded employability programmes that help people overcome barriers to work and secure sustainable employment.

They are now looking for an experienced and driven Head of Restart Programme to lead the operational delivery of their Restart contract in Aylesbury. This is an excellent opportunity for a senior manager with welfare-to-work or employability experience who enjoys leading high-performing teams and delivering outstanding contract performance.

The Role

As Head of Restart Programme, you'll take overall responsibility for the successful delivery of the Restart contract, ensuring contractual KPIs, compliance standards and financial targets are consistently achieved.

Working closely with senior leadership and key external partners, you'll inspire and develop your team while driving continuous improvement across the contract.

Key Responsibilities

• Lead the operational delivery of the Restart Programme.
• Manage, coach and develop a high-performing delivery team.
• Ensure contractual KPIs, quality measures and financial targets are achieved.
• Monitor performance through management information, forecasting and performance dashboards.
• Develop and implement improvement plans where required.
• Build and maintain strong relationships with commissioners, delivery partners, employers and local stakeholders.
• Ensure all compliance, safeguarding and quality requirements are met.
• Produce accurate management information and contract reports.
• Support business growth by identifying new opportunities and promoting collaborative working.
• Conduct regular audits, observations, performance reviews and coaching sessions.
• Lead on performance recovery planning where necessary.
• Promote an exceptional customer experience for participants throughout their journey.

About You

Essential

• Management qualification or equivalent leadership experience.
• At least 5 years' senior management experience leading target-driven operational teams.
• Proven experience managing government-funded employability or welfare-to-work contracts.
• Strong knowledge of contract performance management and KPI delivery.
• Excellent leadership, coaching and people management skills.
• Experience managing compliance, quality assurance and performance improvement.
• Strong stakeholder management skills with the ability to build lasting partnerships.
• Excellent analytical and reporting skills.

Desirable

• Previous experience delivering or managing the Restart Programme.

Benefits

• 20 days annual leave plus bank holidays
• Additional annual leave for long service
• Birthday leave
• Company pension
• Quarterly and annual recognition awards